Referral Gift Cards... ?

[ty_n_cy]

Hey everybody! Back a few months ago, my guide contacted me with an incentive program they were having in which if we had people we referred to do a phone tour of DVC... we would receive a $25 gift card as would the people who took the phone tour.

I referred three families that I KNOW did the phone tour (my guide even said as much a few days later when we were speaking). As of yet, I haven't received my gift card and neither have the families that did the phone tour?

Has anybody else who has done the tour or referred others to do that tour received their gift cards yet?

Thanks for your help!

CY

 

[poohbear luvs grumpy]

Did the families you referred receive the information packet? Were any of the families already on the list or was this the first time they spoke to anyone? I know that the gift cards were only given out until they ran out but you may want to talk to your guide again and ask what went wrong. The gift cards are supposed to go out automatically after the guide enters that the tour has been completed.

 

[ty_n_cy]

I know two of the families received the packet. It's possible that the gift cards ran out prior to the families completing the tour but... I don't know. I figured I'd ask here first. I sent my guide an email awhile back, and I know they aren't allowed to respond via email, but I was hoping it would prompt some sort of action.

Thanks for your help!

CY

 

[Chic]

Amazing, your story is identical to mine. I had several families call to take the phone tour as soon as it was announced. They were told that they would receive an information packet in the mail and then a follow up would take place. Guess what? No packets ever arrived, no follow ups were made, and no Gift Cards were ever sent to any of us. I, along with the people I referred, made additional phone calls and sent e-mails to my Guide but absolutely no reply was ever sent or any phone calls returned. Two of the families were seriously considering DVC but changed their minds after the lack of proper follow up. They have become suspicious of DVC.