Hi everyone. I called the VIP passholders number at the end of May. About a week ago, they returned my call, told me I was eligible for the pass but the issue was I was at a graduation party without my credit card or DVC member number. The nice CM said no worries, you are in the system just call back and you can make your purchase. I called the number attempting to purchase the tickets today. The CM had no clue what i was talking about, tried to take my info again to put the form in and I told her I already did that. Then for some reason after I said I wanted the DVC Gold Pass she abruptly transferred me to MS. I stayed on hold for about 2 hours (was cleaning my house and on speaker) and when no one answered I hung up. I"m looking for advice on what to do. Who should I call? I don't think MS can help me at all. So frustrating. Not sure why I give disney so much money to go through these frustrations! thank is advance to anyone who can give some advice