Rainforest Cafe Experience

I would say the food is lacking flavor, tastes almost pre-made....but the atmosphere is what brings us in....However, not all RC are created equally....Some are really lame...and not worth the cost of mediocre food. DTD is the best....for atmosphere. I would not choose to go to any RC again but I am sure we will when we are in DTD with the Grandkids. :cool1:
 
We absolutely love ours. Between quick seating, discounts and free appetizers, ours is more than paid for. We go to the Schaumburg, IL location...
 
justhat said:
Our card always worked great at our RFC in DC (well, really VA, but close enough). There could be a 3 hour wait, we'd show our card and get seated immediately. Then my husband lost his card (we think the waiter never gave it back to us actually, bu we're not totally sure) so we ordered a replacement. However before we even got a chance to use the replacement card, our RFC just spontaneously shut down. I cant' figure out why cause there was always a huge wait (despite the poor service and food quality), but it's gone. I'm kinda sad cause my daughter loved it there and we had ehr 1st birthday party there and now we can't ever go back. Plus we wouldn't have paid the $5 for the replacement card if we had known it was gonna close down. Oh well, I guess we'll just visit them when we're out of town.

justthat - there's also one in Towson Town Center.

Kimya
 
LadyyRedd said:
justthat - there's also one in Towson Town Center.

Kimya

Thanks. I saw outside the former RFC in Tysons they posted a sign that says to visit them in Towson, but I thought it was kinda far for them to be sending people. I mean, it's like 45 minutes on a good day. Or maybe that's from me in DC, maybe it's closer from Tysons. We're definitely going to have to trek up there one of these days since it's so sad to see my daughter point and squeal at the remnents of the Tysons RFC. She loved that place!
 

boomhauer said:
Not sure how many people are aware of this, but the Rainforest Cafe has this thing called the Safari Club. What it is is, a club you join, for $25, that gives you pripority seating when you arrive, in addition to 10% discount off of food and merchandise.

Anyways, I decided to join. If you've ever been to a RC (especially the one at DTD), you know how handy this would be. When I was at DTD in September, there was a 2 hour wait. I showed the hostess at the front my card, and as guarenteed, I was given the next available table.

I went to the RC in Burlington, MA on Saturday for my step-son's birthday. We got there at 11:45 and there was a line outside the door. There were PLENTY of open tables inside. I went to the hostess, showed her the card, and she said I would have to get in line and give my name. So, upset, I did this. The manager was taking names. I showed him my card and he says "I'm sorry - I'm fulll right now." He takes my name, and tells me to come back at 12:30.

Needless to say, I'm not happy. This thing cost me $25, and the pain purpose behind it was useless. How would you handle it?

WOW IM SHOCKED we are safari club members and I have ALWAY been seated ASAP with very little wait
i also went to the xmas thing last year and it was great
i also helped plan this past summers dismeet that Dan was at and i did it there
they put the whole area with to the left for us and they were great
they were very accomodating
im sorry you had such a bad experience
i love the Burlington Rainforest
also howdy ! I live in Burlington to ! :banana: :banana:
 
Alicnwondrln said:
WOW IM SHOCKED we are safari club members and I have ALWAY been seated ASAP with very little wait
i also went to the xmas thing last year and it was great
i also helped plan this past summers dismeet that Dan was at and i did it there
they put the whole area with to the left for us and they were great
they were very accomodating
im sorry you had such a bad experience
i love the Burlington Rainforest
also howdy ! I live in Burlington to ! :banana: :banana:

I think Burlington is great too. Not too far off from the DTD location. Food is just fine. I was just very aggrivated by how the manager handled it. Not to mention the blow off I got from Landry's Corporate.
 
getting blowin off is bad
i would write a letter to Corpprate and i would call the store back
maybe they were just a manager not the manager
 
chrissyk said:
Sorry, but the Safari Club card is worthless in Burlington. They NEVER took ours there and seated us as they should have. We got the same run-around that you did every time. BTW, once you get seated, that place has bad service. DH and I got forgotten there a couple of times, and once I went there with my mom and grandma and our hostess left and never came back. We waited nearly an hour for the check before my mother finally went and tracked someone down. My friend had a similar experience there too. I don't know what it is about that particular RFC.

I totally agree - the RC in Burlington is BAD!!! Every time we go there, the service is beyond horrible. I don't like the food either, nothing really appeals to me - I have tried several things, but now I will just order the pizza, it is the only thing that is halfway decent to me. But, DS loves it there, so we go.... I was thinking of trying the one at AK on our upcoming trip - what is the difference between the one at AK and DTD?
 
I'm sorry you had that experience. We've been Safari Club members for a couple of years and haven't had any problems except at Joe's Crab Shack here in VA :rolleyes:

I did go to the RFC site and it says "Priority Seating at the Rainforest Cafe (based on availability) http://www.rainforestcafe.com/ so I wonder if they just use that excuse :confused3
 
We joined the Safari club last year when we were in WDW and were really impressed. We knew we could not use it in London and or Disneyland Paris which we have since been to after coming back from WDW.

They were really good to us and sent us our card all the way to UK and we get e:mails. I did try to phone them to get a gift card for my friend coming over to Las Vegas but they don't ship them.

The food in London is exceptionally bad and very expensive. Loved the food and the service in Disneyland Paris but the shop is very small but did get a nice tee shirt for myself. However the food is so much better in USA so looking forward to going back during our next visit in October. As we are DVC members and will be staying at SSR this is particularly helpful as we are over with 9 of us and we will be able to get over to DTD by walking.

Looking forward to our next RFC visit.



Susan
 

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