Hello! I'm a long time DIS boards lurker but this is my first time posting. I was wondering if anyone could give me the phone number to call and confirm a reservation at VWL. I am renting points for a 2 br villa from a friend of a friend and I need to send her our final payment soon. I have the confirmation sheet that she sent me after she made the reservation but she blacked out the phone number. I guess that is what it was at least. I am assuming it was to member services and she blacked it out because they will only speak to members. I tried calling the main number for the VWL but the cast member I spoke to had no idea what I was talking about and transferred me to the genereal reservations line. That cast member said she couldn't confirm DVC stuff. I just want to double check and make sure everything is still OK before I send her $1300!
Member services is only for use by DVC members, you will need to contact the member renting you the points and ask them to 3-way call to confirm the reservation for you. The resorts get the reservation info a few weeks before the arrival date so you will only be able to confirm a reservation with the resort a few weeks before you arrive.
Originally posted by MikeSquared Member services is only for use by DVC members, you will need to contact the member renting you the points and ask them to 3-way call to confirm the reservation for you. The resorts get the reservation info a few weeks before the arrival date so you will only be able to confirm a reservation with the resort a few weeks before you arrive.
Just to clarify, when someone contacts MS, the first thing you need to give them is your Membership Number. As a renter, you don't have a membership number. All reservations are tied to membership numbers.
Try again. Call the resort front desk (407-824-3200), tell them very specifically you have a DVC reservation and you would like to confirm it.
I have done this via conference call with a rentee as far as 3 months out. They have to look "someplace else" as it is DVC but they can certainly do it. If you don't get anywhere ask for a supervisor. Just keep being specific, you are a non-member confirming a DVC points reservation.
