I JUST got off the phone with a CM after having to make a reservation for one night prior to our already-made reservation since my husband will no longer be able to meet us in FL with his car. So, I needed a night at a Disney hotel so that my girls and I could take the Magical Express from MCO to Disney. We are already staying at the BC, but I wanted the cheapest room for the night before. So I called and the CM offered me the All-Stars Music. I have been around the boards a while, as well as stayed at Disney many times (but none having to change rooms on Disney's nickel, as it were). So I thought I was sort of playing dumb by saying, "So, will Disney be able to transfer our luggage for us, or how does that work?" The CM said, "Well, there is no bus that goes form a resort to a resort, so the best thing would be for you to take a bus to a theme park and then to your new hotel." I said, "Oh, I don't mean how would "I" get there, I mean, how would our luggage get there?" And the CM said, "What do you mean." I said, "I mean, does Disney transfer our luggage for us?" and she said, "Oh, no. Only if you were transferring from one room in the resort to another, or maybe if you were staying in the Yacht Club and wanted to transfer your stuff to the Beach Club they might do it then, but, NO, they are not going to move your stuff from the All Stars to the Beach Club. " At that point I just said, "Oh, well, that doesn't really matter, I am sure we will just have one rolling bag each. I am sure we can manage." But I am sure hoping that this particular CM was just plain, how should I put it, WRONG!!!!!
Michelle
