Question for any CMs on the board...

[kay1864]

I have heard several times that the best way to thank a cast member is to stop by Guest Services and let them know.

What happens as a result? Small bonus in the paycheck? Less time wearing the Tigger costumer? Free Mickey bars?

 

[casnider]

I have a friend that works with me now that was a CM for 10 years. I will ask her and see what she says.

 

[AngiTN]

We asked about this after having a CM go above and beyond. We were advised to provide the info to Guest Services and the CM is acknowledged in front of their coworkers in a meeting.

 

[yulilin3]

The note is passed on to their immediate manager/coordinator and displayed on a board in their break room.

 

[hiroMYhero]

Memos from guests, whether good or bad, are included in their employment files. Compliments are shared and then posted for all to see.

 

[Hannahinwonderland]

Yeah you typically get a nice certificate that includes the guest compliment. You don't get any type of raise or tip but as a CM it makes your day It also does go onto your employment file and enough of them could make a consideration when hiring decisions are being made.