Question before I call and wait on hold today...

[Kazi7]

So our DVC Gold APs expired April 23. (We didn't take the refund during the closure.) We have procrastinated about renewing right up until today, May 23, which is 30 days after expiration. (I know, I know, it's not ideal, but here I am.) Theoretically, I should be able to call MS today and renew, correct? And that's the only way I can renew right now?

 

[Sandisw]

Yes, you have to call and because you are still in the window, you can renew.

Renewals have always been allowed. There has been no change to that.

 

[Kazi7]

Thanks. Hopefully I can get through today. I didn't leave myself any wiggle room on timing.