Question about Ebay...need number?

[momof2OH]

I'm trying to find a number to contact someone at Ebay regarding a billing question. They have taken money two times this month and it should have only been once.

Thanks!

 

[synclair11]

there is no number to ebay unless you are an power seller, you can use live help and they will help you they are very nice. -heather

 

[kashkdz]

Originally posted by momof2OH
I'm trying to find a number to contact someone at Ebay regarding a billing question. They have taken money two times this month and it should have only been once.

Thanks!

Posted as a reply to someone elses question....maybe yours is the same situation....either way, you should contact "live help".

"..I contacted live help and he told me to ignore my Seller Summary and look at my "view account status" instead - which is correct..."

 

[momof2OH]

Thanks. I did contact Live Help and was told that Ebay changed something with their billing and got behind in billing people so the reson I was charged twice this month was to catch up.
I am very unhappy that they did this without contacting me first. Messed things up!