Quality assurance email address

[mgroshans]

Does anyone know quality assurance's email address? or who we can send an email to about all the issues we're having or had. Thanks.

 

[paeskie]

Are your issues with a particular resort, or with Member Services?

 

[fall08CP]

Maybe you're looking for the Member Satisfaction team? The QA team is mainly for closing contracts and notary stuff (ie OKW extension and the such), and they listen to on-site complaints if you walk in to the preview center at SSR.

For comments/complaints about general DVC, DVCMemberSatisfactionTeam@disneyvacationclub.com

 

[bookwormde]

Ask MS for QA's email address. They do adress anything that has to do with contract compliance.

bookwormde

 

[disneynutz]

QA is the team that processes new contracts, is that who you are looking for? Their contact info should be in the contract paperwork that you received.

Bill