Hi Everyone - We came pack from a trip in August - We checked around 10pm which I know because the MK fireworks show was playing. There was two people there with Leis and tablets to assist us. Unfortunately, out MB+ didn't work and they had to re program them. Also, there wasn't any bell services and the manager had to bring our luggage to our room that we had transferred from Riviera.
I will say that the room was beautiful! We were in 8641 standard 1 bedroom that overlooked the monorail which was cool. It was also next to the Terrace Garden and we used to OFTEN, to read, watch my ipad, etc and there was never anyone in it. As a family of 5 we loved the 2 full bathrooms and tons of space and places to charge devices and Magic Bands. The only negative that I have to say was I wished there were hooks right as we entered like in most rooms, I wished the water dispenser worked inside the fridge, And I wish there was a door to enter the Tower on the side by the pool so you don't have to walk all the way around the restaurant.
Great stay! we are looking to buy so Poly points so we can stay more often.