PSA : Tickets at Work CA Resident 3 day ticket offer

[Epicnemesis]

Calling it now. Annual pass replacement program will take effect Sept 21.

This was my immediate thought as well. Squeak out an extra 1k from holdovers like me, then drop info on the AP program right after to get me to double dip.

 

[SOCALMouseMommy]

I'll be curious to see what they say at the ticket booth! I finally got through over the phone and was told that they are not allowing upgrades of previously purchased tix to the new CA Resident offer. Additionally, all exchanges/upgrades are halted period--even if you go in person to the booth. According to the supervisor I spoke with, even if I wanted to change my 1-day Parkhopper to a 3-day one, it supposedly wouldn't be possible.

I was just able to upgrade today’s tickets to the new so cal three day ticket offer at the booth! He did have to call a lead over to get it to go through, but we got our tickets! It also canceled my reservation for today so they are rebooking it fir me so we can go back in. He seemed surprised by that to heads up if you are trying to upgrade tickets with reservations attached that you want to keep.

 

[laugard]

I was just able to upgrade today’s tickets to the new so cal three day ticket offer at the booth! He did have to call a lead over to get it to go through, but we got our tickets! It also canceled my reservation for today so they are rebooking it fir me so we can go back in. He seemed surprised by that to heads up if you are trying to upgrade tickets with reservations attached that you want to keep.

Oh, very interesting! Happy you were able to get them upgraded! And not surprised at the lack of consistency haha. Well now I'm wondering if I should chance a 45-min drive down to try and upgrade our parkhoppers to the resident offer...

 

[mel2014]

Maybe I should start a separate thread for this, but does anyone have experience with the aRes "Travel Refund Protection Plan"? We're planning to go in September and I'm increasingly doubtful that they'll announce any new AP/loyalty program before then, so these these tickets seem like they're our best bet for that visit, but just in case something changes for an AP/loyalty program and these tickets cannot be upgraded (which seems fairly clear from the "fine print" that "Ticket may not be upgraded.") or our travel plans change for any other reason, $25 seems like a fairly low price to pay for complete refundability.

 

[SOCALMouseMommy]

Oh, very interesting! Happy you were able to get them upgraded! And not surprised at the lack of consistency haha. Well now I'm wondering if I should chance a 45-min drive down to try and upgrade our parkhoppers to the resident offer...

The people next to me did it too. I would probably try it if you’re wanting more days.

 

[cinders28]

“Tickets may not be upgraded”. Does this mean if we have to cancel our trip in late September, I could not apply the value of the unused ticket to a new ticket? Or does this just apply to something like an AP purchase?

 

[SOCALMouseMommy]

“Tickets may not be upgraded”. Does this mean if we have to cancel our trip in late September, I could not apply the value of the unused ticket to a new ticket? Or does this just apply to something like an AP purchase?

I imagine this is in regard to not being able to upgrade them to APs.

 

[donaldanddaisy]

So if I already have tickets for my August trip is there any way to switch to these?

 

[SOCALMouseMommy]

I imagine this is in regard to not being able to upgrade them to APs.

“Tickets may not be upgraded”. Does this mean if we have to cancel our trip in late September, I could not apply the value of the unused ticket to a new ticket? Or does this just apply to something like an AP purchase?

You know the more I think about it, I wonder… I mean I hope you can apply the value to a future ticket if you don’t use them at all before 9/30. I think you should ask. How did the old SoCal resident tickets work? I think if you partially use them you are out of luck but maybe if it was completely unused?

 

[mel2014]

“Tickets may not be upgraded”. Does this mean if we have to cancel our trip in late September, I could not apply the value of the unused ticket to a new ticket? Or does this just apply to something like an AP purchase?

The fine print on the terms states "After the expiration date, the price paid for a wholly unused ticket can be applied to the purchase of a new ticket with an equal or higher price."

So you should able to apply the value to any different ticket type after 9/30, you just can't upgrade a partially-used ticket to add more days or get an AP or make any changes to an unused ticket prior to 9/30. Also, even after 9/30, you may have to go to a ticket booth to apply the value of the unused ticket, which would be problematic if you're not local and also need reservations (my assumption is that the reservation system is going to stay in place even after full capacity comes back in order to allow Disney to better manage demand and staffing).

I was initially ready to jump on this offer for our September trip, but since I think it will be around for a while, I'm more inclined to take a wait and see approach.

 

[Luv Bunnies]

So if I already have tickets for my August trip is there any way to switch to these?

That's also my question. I bought 3-day, 1-park tickets for DS and his GF for an August trip for $310 each. If I'm understanding correctly, the CA resident tickets would be $249 each. I would love to get them for that price instead, but I'm reading that you can't get a refund for the difference? I would love to hear if anyone has been able to do this successfully.

 

[SOCALMouseMommy]

That's also my question. I bought 3-day, 1-park tickets for DS and his GF for an August trip for $310 each. If I'm understanding correctly, the CA resident tickets would be $249 each. I would love to get them for that price instead, but I'm reading that you can't get a refund for the difference? I would love to hear if anyone has been able to do this successfully.

I think you would have to request a refund on your first tickets (your reservation would also be canceled) then buy the new. I think it’s possible to do this by calling, but I haven’t tried that myself.

 

[laugard]

That's also my question. I bought 3-day, 1-park tickets for DS and his GF for an August trip for $310 each. If I'm understanding correctly, the CA resident tickets would be $249 each. I would love to get them for that price instead, but I'm reading that you can't get a refund for the difference? I would love to hear if anyone has been able to do this successfully.

Even when they've allowed people to purchase new tickets and refunded their old ones (so it's more an exchange/upgrade), it's only because the new tickets are higher in price. Tickets are considered non-refundable so even when allowed, it's only done to upgrade to more expensive tickets. They don't process refunds to allow someone to buy tickets at a lower cost.

 

[laugard]

So update - I was eventually able to buy the (higher-priced) CA resident tickets separately and get the cost of my original park hoppers refunded. This was only allowed after I purchased the new tickets and conditions were that my old tickets could not be of greater value and I could only purchase the same number of them. Which was all I wanted, so no problem there.