Problems with booking via website

[your friend]

Is anyone else having trouble with booking on the website. I am traveling with 4 adults, 1 4 year old, and an infant. The site is not letting me book the poly standard room. I was able to with the old site but since the new update...nothing.

 

[aaarcher86]

Is anyone else having trouble with booking on the website. I am traveling with 4 adults, 1 4 year old, and an infant. The site is not letting me book the poly standard room. I was able to with the old site but since the new update...nothing.

Call and book. The website has been really wonky with the update, and I honestly wouldn't trust booking something fresh with it right now.

 

[mum2four]

Our family is the same size as yours (youngest is 2) and I'm having the same problem with booking on the new web site. I sent an email to Disney and received a response that it is a "challenge" in the system and I should call to book. Apparently when I try to book online, it is counting my 2 year old toward the room occupancy.

 

[emilyindisney]

Is anyone else having trouble with booking on the website. I am traveling with 4 adults, 1 4 year old, and an infant. The site is not letting me book the poly standard room. I was able to with the old site but since the new update...nothing.

The websites been a mess since they updated it. I tried to look up my reservations the other day and it told me I had none- dining or hotel!