Problem on DVC Website

[LisaS]

I logged in to dvcmember today and saw that our 150 AKV points are showing up for the current use year, which ends in June. We had already used the rest of our points for this year. It also shows 0 points available to bank and says that these points will expire at the end of May.
As our guide said that the AKV points won't become active until July, when we'll start paying dues, am I right in thinking that the 150 which have appeared for this year are just a computer glitch (because the system has to show them for every year in the system), or are they actual, existing, points to be used by end of May?

I assume you are looking at the Points Summary display (the one that shows all of your contracts on the same page). Right under the "Total Vacation Points Summary" is a list of four UYs. Is the first UY display labeled "June 2006" (your current UY) or "June 2007"? I'm guessing it starts with "June 2007". If so, what you are seeing is a combination of '06 UY info for your existing contracts and '07 UY data for your AKV contract(s). So the AKV points you are seeing are not current-UY points, they are '07UY points.

To verify this, click on the "View Vacation Points Contract Detail" link for your AKV contract. The page that comes up will show a Home Resort of "null", but that is in fact your AKV contract. The data in that display should start with your June 2007 UY and is the correct information for your contract. Compare this to the detailed display of one of your existing contracts. The first UY displayed for that contract will be June 2006.

So until the Summary Display bug is fixed, look at the Contract Detail displays to get the correct info for your contracts.

 

[gobofraggle]

LisaS - you're exactly right about the UY headings etc. Thanks!