Previous cruises taken are missing on website after upgrade?

[FWRR3]

I get the three options, "Cruises" shows how many but no list.

 

[PrincessShmoo]

I get the three options, "Cruises" shows how many but no list.

I contacted DCL and asked when this issue would be fixed (no longer showing actual cruise information)

First response, "we'll get back to you within 2 weeks".

Second response:
Thank you for contacting Disney Cruise Line.

We regret the challenges you have encountered viewing your past sailings on the Castaway Club section of our website.

We currently do not have a date when this issue will be resolved. Please feel free to check the website periodically for any updates.

We truly appreciate your patience.

Sincerely,

Gabriella
Shoreside Guest Services Associate
Disney Cruise Line

 

[n2mm]

I was lucky enough to do a screen shot once. my list is 2 pages. I printed my screen shots and try to add the new info to it.

 

[insureman]

I contacted DCL and asked when this issue would be fixed (no longer showing actual cruise information)

First response, "we'll get back to you within 2 weeks".

Second response:
Thank you for contacting Disney Cruise Line.

We regret the challenges you have encountered viewing your past sailings on the Castaway Club section of our website.

We currently do not have a date when this issue will be resolved. Please feel free to check the website periodically for any updates.

We truly appreciate your patience.

Sincerely,

Gabriella
Shoreside Guest Services Associate
Disney Cruise Line

Basically what I got.

 

[squirk]

I am missing this feature right now because it also listed your placeholders, too. I know you get an email containing the placeholder info, but still - it was nice to have all that data in one place.

 

[mmouse37]

For the last several years I have been keeping my own spreadsheet of all my past cruise dates, itinerary, port we left from, ports visited, how many days and cabin number. Glad I have that because I often refer back to it. I certainly hope they reinstate the list on the website. How can their IT be so bad?

MJ

 

[sheepdogg]

Jumping on this thread as well, since I'd love to have the listing back on the webpage.

 

[PrincessShmoo]

Jumping on this thread as well, since I'd love to have the listing back on the webpage.

Well, sadly, posting about it here doesn't necessarily mean DCL will take notice. You should send a comment directly to DCL that you'd like it back.