It may have been my post you read about being happy with Prestige. We used them for our January trip and was a little concerned because I hadn't heard that much about them and we were doing a split stay and would need to be dropped off at the WL, but picked up at the AKL. I posted on several sites asking about them and every review I got back was good (not one bad report which to me was unusual--only one other company got back all positive reports). The reviews I got back usually mentioned a driver named Rafael or Ray, so I called and asked for Rafael. Unfortunately I didn't get him (found out later from our driver that Rafael was his boss, but sometimes drove also). I'm afraid I forgot the name of the driver we got but it started with a 'M' and was difficult to pronounce and he was Brazilian. He was great! On time, safe driver, friendly, & informative, but professional. Since my last name is very common I had requested my GD's name be put on the sign. You should have seen her face as we came down the escalaters and she saw him holding her name. He escorted us over to luggage pickup, helped us with the luggage, and wouldn't even let us help him put it in the trunk--said that was his job and our job was to relax and start having fun. Before we even left the airport he verified our pickup at the AKL and gave us his card with his cell phone number on it, in case our plans changed. The day he picked us up for the return trip to the airport, he was again prompt, dropped us off curbside, and took the time to make sure our luggage was checked curbside even handing the bags to the skycap. As I'm sure you saw if you checked their web site, they only charge $80.00 r/t trip to any WDW resort including the MK resorts, which most car companies charge extra for. Yes, Prestige was great and I have every intention of using them again when I go back for my solo trip in May. Forget Magic Express. I want to get to my hotel safely, quickly, with all my belongings, in a comfortable car, with a free 30 minute grocery stop and I know from experience that Prestige will do that.