Power chair on DME?

princess mom of 4

They call me MomPossible
Joined
Aug 1, 2005
Messages
284
I considered posting this on the Transportation Board, but decided you guys might have more direct knowledge for my situation/question... We are flying for the first time. My DS-16 uses a power chair, which we will be "checking" along with our luggage. The AirTran rep told me they will supply a manual folding wheelchair for him to use after we check the power chair, to get to the gate and board the plane. I don't really know if this chair will actually fly with us, or if another chair will be supplied when we land. The real question is When do we get the power chair back? I have been told on the Transportation Board that the luggage you checked will be eventually routed by truck (not your motor coach) to the resort, perhaps taking as long as 3 hrs. But do we get back the checked power chair to use when we ride Magical Express, and then go right to the parks?
As you can tell, the details are starting to worry me! :scared1:
 
I considered posting this on the Transportation Board, but decided you guys might have more direct knowledge for my situation/question... We are flying for the first time. My DS-16 uses a power chair, which we will be "checking" along with our luggage. The AirTran rep told me they will supply a manual folding wheelchair for him to use after we check the power chair, to get to the gate and board the plane. I don't really know if this chair will actually fly with us, or if another chair will be supplied when we land. The real question is When do we get the power chair back? I have been told on the Transportation Board that the luggage you checked will be eventually routed by truck (not your motor coach) to the resort, perhaps taking as long as 3 hrs. But do we get back the checked power chair to use when we ride Magical Express, and then go right to the parks?
As you can tell, the details are starting to worry me! :scared1:

Don't worry. :santa:
If you check the power chair and put the yellow DME tag on it, you will not see it again until after you are at the resort. If you need it at the airport before your DME ride, do not put the DME yellow tag on it. You will need to pick it up at the baggage claim area like you normally would. DME needs to know that you need a DME bus with a chair lift. This info should be passed to them when you make your DME reservations. Have a wonderful trip.
 
Hang on a sec! Doesn't he prefer getting the powerchair right after touch down at MCO? With the american airlines I've investigated, you can request to NOT check the powerchair, drive it up to the gate, transfer to a aislechair there to get to the seat on the plane. You'll get a bright colored tag for the wheelchair that'll say 'ramp deliver' along with the standard stickers so the people loading the plane will know where the chair needs to go.

When you arrive, they deboard the plane with the wc-users last. By that time, the chairs will be coming to the gate as we speak. He can transfer into his own chair, right then and there.

If you do check it, it should be delivered to you somewhere in the bagageclaim area (I had mine checked, as within Europe I'm not allowed to take my powerchair to the gate so decided to take my own manual to the gate). My chair was waiting for me like about 150 steps after getting out of the gate at MCO.

OK, so now he has the chair, so he can be as comfortable as possible and not have to depend on somebody else to push him. You go to the DME-desk and make it known you're there. They'll get you a bus with a lift. I had to wait about 15 minutes for mine. They're the same tourbusses they use for DME, but with a lift in the back. He'll get up on the lift (driver will give instructions), the driver will get the lift up, driver onto the bus, then your son can manouvre his chair into one of the wheelchair-spots on the bus and the driver will secure his chair. I found it to be one of the smallest spaces to manouvre in while in all of the busses, but it's not too bad to do. If he wants to; he stays in his chair during the ride to WDW, if not; he can transfer into a normal seat.

This way, he'll just get himself of the bus at your resort and be able to go anywhere he likes after checking in.
 
You know, nobody at AirTran mentioned that as an option... So, to make sure I understand - we wouldn't check the power chair with the bags, but it would still go in the hold of our plane, then come right back to us when we land?
 

Yep! First of all, let me make clear that I haven't got any experience with AirTrain, nor have collected any info on flying with them (not interesting for me, flying in from Europe). However all of the american airlines that I did check (united, delta, nwa, aa, continental, swa) do offer this. Not all of the staff seem to know (want to???) this, but when mentioning it myself the info would be confirmed.

When checking in, just tell the person at the counter you don't want to check the powerchair but want to gate check it. Maybe you've flown with a stroller before? It works the same way more or less. It's the safest for the chair -the less it's dealt with by others, the better-, it's easier on the person using the chair and airport-employees don't seem to bother about it. You'll preboard and the will take the chair down to the hold. At arrival they'll do the same thing but reversed.

Actually; the chair is the last thing to be loaded anyway! Let me tell you; I had to arrive an hour earlier at my own airport (again; this being Europe, not america) because of flying with a powerchair. Well ok, I comply and get at the airport at a rediculous early time. When they finally checked in the chair -had some trouble there, asking me to be there at night with the department closed isn't smart ;) - you'ld think that's it.

Not really...... the plane had allready been boarded completely, everbody in their seats. In walks an employee asking me how they should ty down my chair, because they haven't seen this configuration yet. The door of the plane was actually closed allready when you could feel them putting the chair in the hold. Same thing happened on the way back, I checked the powerchair again and it wasn't loaded untill I was on the plane allready.

The chairs are the last thing in, first thing out. It's not like they need hours to get your sons chair loaded. For some it'll make their work a tad bit easier if you check the chair, but most employees at the airport will actually advice you to gate check whenever possible. Safer on the chair and yourself.

If I would have had the option of gate checking at my home airport, I'ld take it any day. It has too many benefits. :)
 
We have flown many times with AirTran with DD's manual wheelchair and have gate checked her wheelchair every time we have flown on every airline.

Here is a link to the AirTran Airlines page about travel with wheelchairs.
If the link doesn't work for some reason, go to http://www.airtran.com and do a search for "wheelchair" and that page will come up as one of the search items.

I don't have much time this morning to write, but I have some pictures of the DME lift in action and also the space on the bus for the wheelchairs.

If you do baggage check with the wheelchair - which I don't recommend for many reasons -
The airport wheelchair that they would provide you at when you check in at the airport is a standard adult folding wheelchair with a sling seat (think of a director's chair type seat). You would have it from the point where you first check in until the door of the plane. If he can't walk, they have narrow wheelchairs called aisle chairs that can be used to get from the gate to his seat. The airline staff will put him in it and transfer him to the plane. An aisle chair can stay on the plane (theoretically) but the bathrooms in the plane are still the little ones that they have always had in most cases, they just added some grab bars and they can screen the door if someone is using the bathroom who needs more room. So, the bathrooms on the plane are not really that usable unless someone can get into them easily and use it by themselves. To get off the plane, you would again have an aisle chair and the airline would bring another manual wheelchair that can be used to get to baggage claim.
 
Yes, by all means gate check your power chair. They have someone come up to get it from you, Continental even came over and introduced himself to me and ask if I had any questions or special instructions. When I got off the plane, the scooter was at the door of the plane for me. They were very helpful.

I believe your equipment is put in last and unloaded first also and I feel has less chance of damage with the special handling.

They can only take a specific number of scooter/ powerchairs per plane so notify them ahead of time and let them know you wish to gate check.
 
thank you everyone for clearing this up for me! Gate checking the chair seems like it would solve some of my dilemma. I guess he would still have to use the folding type chair from the gate to his seat as he is not able to walk at all. I plan to take him to the restroom right before we board, so hopefully the size of the restroom on the flight shouldn't be a problem!
 
they would put him in an aisle chair and wheel him right to the seat. a standard chair, even my little manual one, will not fit in the aisle of a plane. however, all gates have an aisle chair. just be sure to let the airline know you need one, just in case
 
I have a question along this line too.
My husbands Power chair weighs about 300 pounds with all the batteries. Can that be gate checked too? I want to go to WDW next year so much but last year we rented a power chair at a cost of $300 for a week and paid for a towncar service to and from air port at another cost of $100. If we could just use DME and take his own chair it would save so much money making another trip possible. Does anyone know if you can gate check a 300 pound Power chair? And then we would be able to take it with us on the DME bus.
 
Hi Barb,

that's no problem at all. :-) You can gate check one wheelchair. They don't look at the weight of it, but at the number of wheelchair(s).
 
there are certain types of batteries that they will not check, so you will have to look at that (although most chairs are apparently not an issue - you can ask people here on the board)

if the airline gives you a problem about gate checking it, just calmly ask for a supervisor - you have the right to gate check it, even if it is a little less convenient for the airline...

i know you can get written confirmation from most airlines when your checked pet is aboard - i wonder if you can ask the same thing with a checked chair?
 
I have a question along this line too.
My husbands Power chair weighs about 300 pounds with all the batteries.
Don't worry about the weight. Almost all power wheelchairs weigh close to that. My DD's power wheelchair weighs almost that much.
 
Make sure to tell them how heavy the chair is. Here is Southwest employees putting Bill's chair on the plane:

WDW2007Day1003airlinewc3.jpg

I told them they should use 4 people and they thought I was silly. Look at the guy in the back, I hope he didn't pull a groin muscle :rotfl:.
 
thank you everyone for clearing this up for me! Gate checking the chair seems like it would solve some of my dilemma. I guess he would still have to use the folding type chair from the gate to his seat as he is not able to walk at all. I plan to take him to the restroom right before we board, so hopefully the size of the restroom on the flight shouldn't be a problem!

Oh good. I was having heart palpitations from your initial post. Under NO CIRCUMSTANCES would I willingly hand over my powerchair to baggage check. It is effectively my legs and the only one I have. If it gets broken (as powerchairs sometimes do), I am pretty much housebound until it's fixed.

I believe under the current laws governing disabled air passengers, no US airline can force a person to surrender their powerchair prior to the gate. I was forced to give up mine at Heathrow last August flying British Airlines, but I chalk that up to the lousier European disability laws (currently improving) and some very beligerent baggage handlers (they went on strike the week after I left). You should have seen how many parts they delivered it to me after my return to the US.

Contact AirTran before your flight about your powerchair and aisle chair needs. (User cannot walk, needs aisle chair, must gate check powerchair, powerchair batteries sealed gel cell/airline safe, weighs such-and-such with and without batteries, etc.). Just keep repeating the mantra as you go through the various check-ins. When you get to the point of surrendering your chair (usually around the time you board the plane), take as much of the chair onboard with you. Anything that is easily removable and breakable. Usually that includes seat cushions, footrests, sometimes even armrests. Make sure your chair's batteries are disconnected and ask to speak personally with the baggage handlers taking your chair to the baggage hold. That way you can explain how to disengage the motor locks for freewheeling, engage them for parking, reassure them about what type of batteries you have (most every powerchair these days uses sealed gel cell batteries, the only ones approved for air travel), and any other concerns you may have about the chair's weak points.

You'll probably be the first folks boarded on the plane and the last folks to get off, but the chair should return to you at the gate you arrive. If not, (because the gate is for some reason innaccessible for the baggage hold), then you'll get a personal escort (with manual chair and pusher) to a special holding area where the staff reunites you with the chair at the airport.

You may also want to snap a few digital pics of your chair before you give it up. That's just in case any damage is caused and you need to file for claims. Most airlines are getting very good about handling powerchairs these days, but you never know.

Oh and, know your rights but be especially nice in how you present yourself. Any staff will more likely be helpful to pleasant flyers than crabby ones.

One last thing for fture powerchair travelers, wherevever possible opt for a DIRECT flight for all your travels. The problem with is that connections your chair is then being unloaded by a set of baggage handlers you haven't spoken to and may only know your chair by the luggage tags. That has sometimes led to chairs being not loaded onto the connecting flight. If you must take a connecting flight or surrender your chair to those not taking it to the hold directly, you can ask the flight attendants to check the chair was loaded onto the plane before it takes off. When I flew home from London I did just that. Where Heathrow's handlers aggravated me, BA's flight attendants reassured me. My chair did return with me overseas.
 
One last thing for fture powerchair travelers, wherevever possible opt for a DIRECT flight for all your travels. The problem with is that connections your chair is then being unloaded by a set of baggage handlers you haven't spoken to and may only know your chair by the luggage tags. That has sometimes led to chairs being not loaded onto the connecting flight. If you must take a connecting flight or surrender your chair to those not taking it to the hold directly, you can ask the flight attendants to check the chair was loaded onto the plane before it takes off. When I flew home from London I did just that. Where Heathrow's handlers aggravated me, BA's flight attendants reassured me. My chair did return with me overseas.

Another option for connections, is to schedule yourself a longer than normal connection and ask that the chair be delivered back to you and you drive it yourself to your connecting gate and then gate check it again. If there are delays or missed connections, wouldn't want to be in an airport wheelchair with your chair being sent who knows where.
 














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