Post all SW questions concerns, etc. here...

[Mackenzie Click-Mickelson]

Southwest just pushed back their schedule extension one week - perhaps due to Hawaii being available for booking at that time!

From Southwest:

We are currently accepting air reservations through October 1 , 2019. On March 14, 2019 we will open our schedule for sale through November 2, 2019. This date is subject to change! Please check back frequently.

It's been March 14th for at least a week now.

On Feb 20th I posted this in another thread and screenshot that it said March 14th.

Could be for Hawaii IDK but it's been at least the 14th for at least a week now.

 

[Claudia1]

We do get A positions when booking on opening day with EBCI. The announcements have said 1 person with the medical preboards. But what I have seen inthe last year or 2 is that those preboards are saving a few seats each. One particular instance, the preboard woman & her companion took purses from their travel companions & had 2 more rows saved with those purses. Ridiculous.

Yes..... this. I find that even when SW sticks to the preboard rules, people save seats so it's the same as having no rules.

 

[mom2rtk]

Yes..... this. I find that even when SW sticks to the preboard rules, people save seats so it's the same as having no rules.

Probably even more so now that the cost for EBCI has increased

 

[SouthFayetteFan]

FYI: Southwest Hawaii rumors are circulating on Airliners.net

A friend shared this info on another thread:

• Pilot schedules posted on Monday
• A SW press conference on Monday with additional details
• Ticket sales begin Tuesday
• Flights beginning 3/17 on some routes
• Additional flights phased in over the next 8 months
• Max7 and Max8 Etops planes added AND Red Eye flights coming to SW in November

 

[ruadisneyfan2]

I have a SW question. I have flown many times on SW but I rarely cancel flights. Let's say you realize you made an error in the booking process.Do they still allow you to cancel within 24 hours with no penalty?
Also, are LUV voucher funds still transferrable? I have a small amount leftover (unused) and wanted to give them to my SIL to use.
I know in the past it was allowed, but we all know how things keep changing.

After sitting on hold for almost an hour, I gave up.

 

[scrappinginontario]

I have a SW question. I have flown many times on SW but I rarely cancel flights. Let's say you realize you made an error in the booking process.Do they still allow you to cancel within 24 hours with no penalty?
Also, are LUV voucher funds still transferrable? I have a small amount leftover (unused) and wanted to give them to my SIL to use.
I know in the past it was allowed, but we all know how things keep changing.

After sitting on hold for almost an hour, I gave up.

Sorry, I don’t have answers to your questions but SW has a wonderful callback option you can use. At some point you are presented with an option to maintain your place in the queue and SW to call you back. I’ve used this often. Just enter your phone number, go about your day and when it’s your turn they call back. It’s excellent service and works very well!

 

[ruadisneyfan2]

Sorry, I don’t have answers to your questions but SW has a wonderful callback option you can use. At some point you are presented with an option to maintain your place in the queue and SW to call you back. I’ve used this often. Just enter your phone number, go about your day and when it’s your turn they call back. It’s excellent service and works very well!

They did offer this but the recording initially stated the wait was approximately 20 mins at around 9 pm. It was getting close to 10 pm when we finally hung up. I could just cancel online but I wasn't 100% sure it would recognize that we had just booked it and if the 24 hour rule was still in effect. I don't know if they close the call center but they only offered us the call back option once.

 

[BelleOftheBall16]

I have a SW question. I have flown many times on SW but I rarely cancel flights. Let's say you realize you made an error in the booking process.Do they still allow you to cancel within 24 hours with no penalty?
Also, are LUV voucher funds still transferrable? I have a small amount leftover (unused) and wanted to give them to my SIL to use.
I know in the past it was allowed, but we all know how things keep changing.

After sitting on hold for almost an hour, I gave up.

Yes to both questions. You can still cancel within 24 hours & LUV vouchers can be used by anyone.

 

[SouthFayetteFan]

SOUTHWEST FLIGHTS TO HAWAII ARE NOW BOOKABLE!

https://www.southwest.com/hawaii/

It appears flights are bookable for as little as $49 one way! EBCI available for $25. Here's some information from another post I read:

Nonstop Mainland to Hawaii Routes

• OAK-HNL (starting March 17th; prices starting at $49 one way or 1950 RR points)
• SJC-HNL (starting May 5th; prices starting at $49 one way or 1950 RR points)
• OAK-OGG (starting April 7th; prices starting at $49 one way or 1950 RR points)
• SJC-OGG (starting May 26th; prices starting at $49 one way or 1950 RR points)

Interisland Routes

• HNL-OGG (starting April 28th; prices starting at $29 one way or 1379 RR points)
• HNL-KOA (starting May 12th; prices starting at $29 one way or 1379 RR points)

 

[shoreward]

SOUTHWEST FLIGHTS TO HAWAII ARE NOW BOOKABLE!

https://www.southwest.com/hawaii/

It appears flights are bookable for as little as $49 one way! EBCI available for $25. Here's some information from another post I read:

Nonstop Mainland to Hawaii Routes

• OAK-HNL (starting March 17th; prices starting at $49 one way or 1950 RR points)
• SJC-HNL (starting May 5th; prices starting at $49 one way or 1950 RR points)
• OAK-OGG (starting April 7th; prices starting at $49 one way or 1950 RR points)
• SJC-OGG (starting May 26th; prices starting at $49 one way or 1950 RR points)

Interisland Routes

• HNL-OGG (starting April 28th; prices starting at $29 one way or 1379 RR points)
• HNL-KOA (starting May 12th; prices starting at $29 one way or 1379 RR points)

Some flights are already sold out. I saw a 5407 points cost double in cost within seconds.

These flights have so much pent up demand and Southwest's introductory fares are hard to beat. It might be worth keeping an eye on other carriers to watch for price matching.

Two day Hawaiian sale - March 4-5

 

[scrappinginontario]

Whoa!!!! Those are/were amazing prices!! Happy for those who snapped them up.

 

[Mackenzie Click-Mickelson]

If only my husband could have taken vacation time. He'll be in the LA area starting next month just can't take vacation time

Those were so amazing fares.

 

[AlohaNow]

SOUTHWEST FLIGHTS TO HAWAII ARE NOW BOOKABLE!

We’ve all waited so very long for this!!! It will be extremely interesting to see what this does to the overall Hawaii market pricing over time. I know my household will be watching! And uh oh, now when my kids say, “When can we go back to Hawaii?” I can no longer say, “It’s too expensive to fly there.” As someone who used to work in this tourism-dependent state, in the tourism industry, I am so happy for Hawaii! Having these flight routes open up can only mean good things for tourism there! Aloha everybody!

 

[Lori74]

i need to book 10 tickets, with some points and some cash. i can figure out how to split that up, but as far as ticket prices, does anyone have experience with fares related to how many are being booked together. i need to book the first leg of our travels when the new times open up next week, but i dont want to waste a lot of time playing with the configurations when the window opens. i'm sorry if this isn't coming out clear enough. is there generally a cutting off point of when prices tend to go higher by how many tickets you try to buy or is it all just a gamble?

 

[scrappinginontario]

i need to book 10 tickets, with some points and some cash. i can figure out how to split that up, but as far as ticket prices, does anyone have experience with fares related to how many are being booked together. i need to book the first leg of our travels when the new times open up next week, but i dont want to waste a lot of time playing with the configurations when the window opens. i'm sorry if this isn't coming out clear enough. is there generally a cutting off point of when prices tend to go higher by how many tickets you try to buy or is it all just a gamble?

My understanding is that there are a certain number of seats available at the lowest price and when that fills up, the price goes up. Same with each tier of pricing.

E.g. If there are 20 seats (just my number, nothing official) available at the lowest price/points, once those fill the price goes up to the next tier. The challenge is that there is no way to tell how many are currently filled. If you want 3 seats and there are currently 18 booked, then when you ask for your price/points it will automatically display the next level up as you are asking for more than the number of seats available at the lowest rate. If you were to request 2 seats it would show you the lower rate.

Not sure if that's clear but hopefully it's helpful. Basically, the less number of seats you request, the more likely you are to be able to get them at a lower rate.

 

[Mackenzie Click-Mickelson]

i need to book 10 tickets, with some points and some cash. i can figure out how to split that up, but as far as ticket prices, does anyone have experience with fares related to how many are being booked together. i need to book the first leg of our travels when the new times open up next week, but i dont want to waste a lot of time playing with the configurations when the window opens. i'm sorry if this isn't coming out clear enough. is there generally a cutting off point of when prices tend to go higher by how many tickets you try to buy or is it all just a gamble?

SWA has X number of tickets sold at Y price.

It won't be the same so it's hard for anyone to tell you just how many people you can book before the price goes up. It will depend on how many tickets were previously purchased at Y price.

Other than just playing around with how many passengers you search for you can also see this:


In the above example you can see that there are 2 tickets left that can be booked at the price of $205. That was a search done for 1 person.

If I bump my search up to 3 people this is what comes back:


Notice the price goes to $225. In the above example you could book 2 people on one reservation with the price being $205 and the 3rd person could be booked on another reservation at the price of $225. If you booked all 3 people on one reservation you end up payin $225 for each passenger.

If you run up into the issue where it tells you there's only X number of tickets left at Y price and you're wanting the lower price for at least some passengers you'll have to split up the reservations and book certain passengers separately from the whole group of 10.

 

[Lori74]

thank you for your responses. i'll end up making 3 reservations. one for my parents, one for points, and the rest cash. i hope the pricing gods are kind through all of that!

 

[Mackenzie Click-Mickelson]

My husband and I were just talking about this-On the Hawaii flights as an FYI SWA is not really marketing flights to Hawaii past the Rockies in Colorado (except Denver airport is included) so if you live east of that you're going to be out of luck.

I'm in Kansas City and you can only book it by calling them it's not available to book online. It's because of how flights are. For instance when we flew home from Hawaii using Delta our flight was at nearly 9pm at night with an overnight flight---SWA is not going to be doing that (and hasn't ever done that) really so travel to places like that where a redeye flight is done is not happening right now.

Sooooooooooooo that is a big bummer and honestly something I hadn't thought of. You basically would have to fly to one of the airports servicing Hawaii and then fly to Hawaii and do the reverse on the way home.

I *think* booking it online may allow the multiple flights needed to be connected together in terms of a reservation but I'm not really sure.

 

[Cinderumbrella]

I can book Chicago to Maui on SW. The connection is in Oakland. No separate bookings required.

Personally, I hope the competition helps keep the costs on the Legacy carriers down as well. I’m afraid the SW planes are too small for comfort for a 6 hour flight (roughly the time from CA to HI).

 

[MarBee]

I referred a friend with my link from my SW Premier card almost 3 months ago. I have not seen my 10,000 point referral bonus yet.
How long does it take for a referral bonus to post?
And who should I call about if it hasn’t posted yet? SW or Chase?