We had a very bad experience at BCV last year in October. My wife had a medical problem, which although not quite an emergency, required a hasty trip to an urgent care center nearby. Unfortunately, (and I won't go into the long story here), we had a series of very bad experiences with several CM's at BCV over the issue. Having gone to WDW since it originally opened, this was definitely not the norm, and we ended up writing a lengthy letter to WDW over the incident. They were very responsive, and we ended up getting an apology - but more importantly, they told us to call a particular executive a month or two prior to our '03 visit (Thanksgiving week), and they would work with us to make our next visit extra special.
So, my question for my fellow DISers/DVCers out there - what kind of suggestions would you make that BCV could do to make our trip extra special?? A particular room request?? Other things we haven't thought about??
Thanks
So, my question for my fellow DISers/DVCers out there - what kind of suggestions would you make that BCV could do to make our trip extra special?? A particular room request?? Other things we haven't thought about??
Thanks