So we were there 10/22 to 10/30. I must admit I am disappointed in our experience at POR. I wasn't greeted when I walked up to the front door. They did ask me when I got out of the car if I was checking in.. no "Hi, Welcome" just are you checking in and if so, please move your car. I explained this is what my hubby was doing. Then when I got to the CM to check in, she just didn't seem to enjoy her job. A few times during the stay, Mousekeeping did some fun stuff with the stuffed animals which was fun to come home to. But our last night, we got in from MK after waiting over an hour for the bus!!! and the door to our room was propped open. Nothing was missing and we were dog tired with one day left, so I didn't call the front desk. I did mention it at checkout the next am. I found it a little bizzare that there were only 2 people checking guests out on a Sunday am.

Then when I mentioned the door open issue, the first question was.."Why didn't you call us right then?" I told the CM that b/c nothing was missing and it was so late, I wanted to go to bed and planned to report at checkout. She then got her manager who basically apologized and sent me on my way. Not sure if they were just unusually busy this particular week or what... I just didn't feel the magic I had hoped for! The Boat driver, Tom (younger as he politely pointed out :O) ) was great!
Anyway, I don't mean to just complain and then not do anything about it... so my ultimate question is... I discussed the concern with management, is that all I need to do? Or is there another place to voice the concern about the door being left open?
All in all, just didn't feel the magic of the resort this trip like we have experienced at POP in the past... Not sure if I was just expecting more from a Mod than I should have or what... I was pretty excited from reading everyone's posts about how wonderful the resort was and thus disappointed with our experience.