Port Adventures Booking/Cancelling

[DisneyGirl30]

I was just wondering, if you book a port adventure online does it charge you immediately or do you only get charged once you go on the excursion?

Also, if you change your mind and want to "un-reserve" that adventure can you or will you incur a cost?

 

[erionm]

I was just wondering, if you book a port adventure online does it charge you immediately or do you only get charged once you go on the excursion?

Excursions are billed to your shipboard account, typically on the first day of the cruise. If the ship or vendor cancels the excursion, you will receive a refund to your shipboard account.

Also, if you change your mind and want to "un-reserve" that adventure can you or will you incur a cost?

You can cancel on-line up to 3 days prior to your sail date with no penalty. After that, you would only be able to cancel once you board the ship and may be subject to a late cancellation fee.

 

[artnerds]

You are charged onboard. If an excursion is canceled for some reason (e.g., weather), you will not be charged.

From the DCL website:

Cancellations can be made up to 3 days prior to the cruise departure date. After that time all reservations are final and non-refundable.

 

[joannjoe]

Thanks good to know

 

[DisneyGirl30]

Great thank you guys so much!

 

[ILovePixieDust]

Excursions are billed to your shipboard account, typically on the first day of the cruise. If the ship or vendor cancels the excursion, you will receive a refund to your shipboard account.

You can cancel on-line up to 3 days prior to your sail date with no penalty. After that, you would only be able to cancel once you board the ship and may be subject to a late cancellation fee.

In our experience, our excursions were charged to our on board account on the same day as the actual excursion as opposed to the first day of the cruise. This was the same for our last 3 cruises.

 

[artnerds]

In our experience, our excursions were charged to our on board account on the same day as the actual excursion as opposed to the first day of the cruise. This was the same for our last 3 cruises.

My experience is the same.

Edit: I just looked at the invoice from our cruise from last month. I was wrong and @erionm was correct. Both of our excursions, which were on days 4 and 5 of our trip, were charged to our onboard account on embarkation day.

 

[ILovePixieDust]

Interesting! You made me go find out my old invoices to double check. 2 of my cruises were last year on the Disney Wonder. The excursions were definitely billed to the account on the day of. I wonder if the practice has changed? That could be problematic if they billed my credit card and then the excursion was cancelled. Being canadian if they had charged for it before the fact and then had to refund I would lose money on the exchange of currency through my credit card. I guess I will can see for myself when I go to Alaska in August. I hope they are not precharging.

 

[PrincessShmoo]

Interesting! You made me go find out my old invoices to double check. 2 of my cruises were last year on the Disney Wonder. The excursions were definitely billed to the account on the day of. I wonder if the practice has changed? That could be problematic if they billed my credit card and then the excursion was cancelled. Being canadian if they had charged for it before the fact and then had to refund I would lose money on the exchange of currency through my credit card. I guess I will can see for myself when I go to Alaska in August. I hope they are not precharging.

I think it varies. Some of our cruises the excursion was charged to our onboard account on the day of... other cruises all excursions were charge to our onboard account on embarkation day. Maybe it depends on the length of the cruise?

 

[MelSpees]

Isn't it charged to your onboard account? In which case that isn't charged until the end of your trip, is'nt it? If I'm right, it wouldn't affect your credit card and cause extra charges for you. Maybe someone knows the details better than I do.

 

[ILovePixieDust]

I can't remember the exact amount limit but I remember that they charged the credit card every $500 OR $1000 or something like that.

 

[Teresa Hurley]

I guess I will can see for myself when I go to Alaska in August. I hope they are not precharging.

 

[Dug720]

I guess I will can see for myself when I go to Alaska in August. I hope they are not precharging.

Not sure what you mean by "precharging". If you mean on embarkation day, I'd plan for that.

If you mean before the cruise period, DCL doesn't do that. It does make it much easier for budgeting though - having gone to Alaska on Holland America last year and going this summer on Royal Caribbean, both of which you pay for the excursion (as in you are asked for a credit card) when you book it. Their cancellation policies are pretty much the same as Disney's - usually three days before sailing, and they give you a full refund. Mine hit the card within like a week when I chose to cancel one, so not a big deal. And if the ship or the operator cancels it once you're past the cancellation date, the credit would go to your onboard account, and then if there is money left would go back on whatever card you'd set up your account with. Easy peasy.

And honestly it's nice having it paid for in advance. Much less to worry about on the cruise. All I have left pretty much for this summer is to buy the beverage package so I don't have to worry about that cost (which is what killed me last year when I opted not to).

 

[artnerds]

I can't remember the exact amount limit but I remember that they charged the credit card every $500 OR $1000 or something like that.

That's correct. They charge your credit card every time your account balance goes over $500.

 

[Dug720]

That's correct. They charge your credit card every time your account balance goes over $500.

Has it changed to a set amount? I thought on the shorter (3- and 4-night) cruises it was $300.

 

[artnerds]

Has it changed to a set amount? I thought on the shorter (3- and 4-night) cruises it was $300.

Perhaps. I'll let you know after my 4 night cruise on the Dream this December.