The past 3 trips we have stayed at POR and requested a handicapped access room for 5 and we are always, and I mean ALWAYS in the back near the parking lot in the mansion section. Last trip I even made sure the room we didnt want was written in the ressie, I called the day before and told them ALligator Bayou and not Mansion......I was in the same room again....for the third trip!!!! There is not way to make sure. I was so disappointed. The room was very nice but very far from the main bldg. I called after our trip to ask what had happened as I had spoken to someone the night before who assured me we would be in ALligator Bayou and they said that there is no way to assure you will get what you request. I told them I understood but we were in the same room for the past 3 trips. We went through Special services and I spoke to someone on 3 differenet occasions at POR. We are going again in Aug of 2008. I think I am going to just call again and BEG and PLED for them to not put us in the same room again.I don't know what else to do.