Popcorn Soup!

SLK1

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Aug 3, 2008
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Last year on The Fantasy, on our last night, they offered Popcorn Soup on the menu. It sounded weird but I gave it a try. A year later and I'm still dreaming about how delicious it was! We leave in two weeks on The Fantasy again. Anyone know if it's still on the menu??
 
Last year on The Fantasy, on our last night, they offered Popcorn Soup on the menu. It sounded weird but I have it a try. A year later and I'm still dreaming about how delicious it was! We leave in two weeks on The Fantasy again. Anyone know if it's still on the menu??

I had it in Animators on the crush night
 
I would love to try it! I loved the strawberry soup available and Palo Brunch, and there was a watermelon soup available on the Dream on pirate night. My Gramps and I both ordered the watermelon soup and separately said it tastes better every bite.
 
It was not on the part of the menu for the animation night on the 2/1/14 sailing of the Fantasy, it was Baked potato/Mac and cheese soup. Pretty good. I don't recall seeing the popcorn soup on the menu the other night we dined in Animators (Crush Night).

We liked it too last year, but we know things change and we roll with it.
 
The two times we had it, our servers both recommended we not get it because it was horrible. I didn't think it was horrible but apparently they received a lot of complaints about it so I'm not surprised if they pulled it off the menu.
 
Awww. I liked it too! Of course, I like the Popcorn Jelly Belly's too.
 
yup, gone. i kind of liked it myself so i was disappointed when it didn't show up on the menu. :(
 
I loved the popcorn soup and didn't see it on the menu in early January on the Fantasy, so I asked about it and was told that it was no longer available/no on the menu. It must not have been too popular!:sad1:
 
The two times we had it, our servers both recommended we not get it because it was horrible. I didn't think it was horrible but apparently they received a lot of complaints about it so I'm not surprised if they pulled it off the menu.

I had a server claim to "refuse" to serve it because too many people didn't like it. I had been mildly interested in it beforehand, but with the server's statement, that of course, made me insist on it! :-) It was a bit different than your typical soup, but I liked it enough that I'd order it again. It goes along with a lot of what I find on the DCL menus: interesting food that I wouldn't normally choose or even see when at home, so it's a good opportunity to try something different. So what if I don't like it - I can immediately go get something up on deck or order room service at no extra cost.

One of the things the servers are faced with which I find quite disappointing is that there is no way to express dissatisfaction with the food on the guest survey, separate from the server's performance. I've asked about this, and they tell me that guest issues with the food (quality, presentation, taste, etc.) are all considered SERVER problems and not kitchen problems. That is, it's the server's responsibility to recommend food based on guest questions, and what they learn about guests over the course of a cruise. Also, if a guest is dissatisfied with a particular dish, the server is supposed to recognize this and immediately make it right, which often can mean just bringing another selection from the menu. Unlike a regular restaurant, the server can offer fixes like just bringing another entree without it creating a cost problem. So, if a guest leaves the dining room dissatisfied, it's considered a server failure. And, if you rate the food other than Excellent on the survey, that reflects negatively on the server's performance.

I can understand why it's this way, but only so far: what I said above is all true - the server has a lot more control over guest satisfaction than one typically would in a regular restaurant. But, my experience on the Fantasy was that the dining room food in general was that the dishes being served were overreaching the quality of ingredients. That is, I could see what they were trying to do, with a foodie / "Food Network" presentation to many of the main courses, but I felt that each night, the quality of the underlying ingredients, and/or the quality of preparation, were below the quality of what they were trying to accomplish. This was in no way the server's fault, and I felt it was most definitely the responsibility of the Executive Chef or even someone higher up that set the budget. Yet, despite all of the questions they ask on the survey, there's no way to communicate this. Not only do all of the food questions actually rate the serving team, there's not even a free-form area to make a comment like this, as the only free-form question asks about any crew members that made your trip "especially magical" rather than ask about a problem you had that wasn't otherwise covered in the survey.
 
I had a server claim to "refuse" to serve it because too many people didn't like it. I had been mildly interested in it beforehand, but with the server's statement, that of course, made me insist on it! :-) It was a bit different than your typical soup, but I liked it enough that I'd order it again. It goes along with a lot of what I find on the DCL menus: interesting food that I wouldn't normally choose or even see when at home, so it's a good opportunity to try something different. So what if I don't like it - I can immediately go get something up on deck or order room service at no extra cost.

One of the things the servers are faced with which I find quite disappointing is that there is no way to express dissatisfaction with the food on the guest survey, separate from the server's performance. I've asked about this, and they tell me that guest issues with the food (quality, presentation, taste, etc.) are all considered SERVER problems and not kitchen problems. That is, it's the server's responsibility to recommend food based on guest questions, and what they learn about guests over the course of a cruise. Also, if a guest is dissatisfied with a particular dish, the server is supposed to recognize this and immediately make it right, which often can mean just bringing another selection from the menu. Unlike a regular restaurant, the server can offer fixes like just bringing another entree without it creating a cost problem. So, if a guest leaves the dining room dissatisfied, it's considered a server failure. And, if you rate the food other than Excellent on the survey, that reflects negatively on the server's performance.

I can understand why it's this way, but only so far: what I said above is all true - the server has a lot more control over guest satisfaction than one typically would in a regular restaurant. But, my experience on the Fantasy was that the dining room food in general was that the dishes being served were overreaching the quality of ingredients. That is, I could see what they were trying to do, with a foodie / "Food Network" presentation to many of the main courses, but I felt that each night, the quality of the underlying ingredients, and/or the quality of preparation, were below the quality of what they were trying to accomplish. This was in no way the server's fault, and I felt it was most definitely the responsibility of the Executive Chef or even someone higher up that set the budget. Yet, despite all of the questions they ask on the survey, there's no way to communicate this. Not only do all of the food questions actually rate the serving team, there's not even a free-form area to make a comment like this, as the only free-form question asks about any crew members that made your trip "especially magical" rather than ask about a problem you had that wasn't otherwise covered in the survey.

Precisely!!!!
 
You can write about whatever you want to on the guest survey, including specific comments about the food. I've often attached an additional sheet of paper to it in order to have enough room to include everything.
 
allears said:
It was not on the part of the menu for the animation night on the 2/1/14 sailing of the Fantasy, it was Baked potato/Mac and cheese soup. Pretty good. I don't recall seeing the popcorn soup on the menu the other night we dined in Animators (Crush Night).

We liked it too last year, but we know things change and we roll with it.

Eewww....I thought I was going to throw up after I took a taste of the baked potato macaroni & cheese soup!! I was pretty mortified sitting there at a table with other guests! That soup truly made me gag and I really didn't have much choice but to swallow it. The taste and texture were HORRIBLE!!!
 
allears said:
It was not on the part of the menu for the animation night on the 2/1/14 sailing of the Fantasy, it was Baked potato/Mac and cheese soup. Pretty good. I don't recall seeing the popcorn soup on the menu the other night we dined in Animators (Crush Night).

We liked it too last year, but we know things change and we roll with it.

Eewww....I thought I was going to throw up after I took a taste of the baked potato macaroni & cheese soup!! I was pretty mortified sitting there at a table with other guests! That soup truly made me gag and I really didn't have much choice but to swallow it. The taste and texture were HORRIBLE!!!
 
Omg! Loved the popcorn soup on our Fantasy cruise. I asked for it two additional nights and of course Disney obliged! So yummy.
 
Interesting how people's tastes differ. We had the popcorn soup last year on the Fantasy and did't like it at all. We were pleased to see that it wasn't on the menu this year. The baked potato/ mac and cheese soup was not bad.
The discussion about rating the food was also interesting. I feel badly because we have always rated the food good, but not excellent. Service, however, was always excellent. Now that I know that the food rating reflects on the server I'll have to give this some thought for our upcoming cruise.
 
We are sailing on the Fantasy 5/31/2014 and we absolutely love the strawberry soup. Anyone know if they are still serving it?
 
We just got off the Fantasy on Saturday, no more popcorn soup and we had strawberry soup at Palo, didn't see it otherwise.
 

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