As one of the Lizards who considers the Poly home, Hooray! You're going to love Poly concierge. BambiTamby gave great advice - Tikiman's site is great for fact-finding, and the "concierge bug/lizard loubge" thread is a great way to get a feel for what concierg CMs can do for you. Ask for their advice on dining, activities, etc. Let them make suggestions for you - DH & I thought we knew it all, but IPO has consistently given us ideas and suggested restaurants we wouldn't have chosen. They can also help you arrange surprises for your kids/spouse/travelling companions, and just generally make the planning less stressful.
Of course, once you're at the Poly you'll also have that great lounge in which to relax.