I think most folks should try. We did, but probably won't go back. Like others, we ate there many years ago and it was great, then did it again and it was terrible.
FAST forward: We were in WDW for 2 weeks (April 23-May15, 2006) and ate there twice. The first night just 2 of us. Server was top-notched. Both had the cesaer salad with scallops, and it was great (so was the bread). DH had a fish dish and said it was good. I had the steak and it was OK, (I orginally booked this place because the menu had filet and swordfish, both good choices, then the menu changed in March). The deserts were good too. The next week we took family members. The server was not good at all. Two of us had the crab cakes and found them bland and tastless. The others had fish and said it was good. Deserts were again good. No one was wowwed and particularly not happy with our service.
Two days ago: Making ADRs for our August trip. I already had one for Coral Reef and asked DH if he wanted to eat there again or try someplace else. He said to cancel the ADR as he (nor I) was interested in going again any time soon.
If the menu changes, we may try again, but will pass for now. However, we ate at LeCelliers (3 times) and the food and service was great every time (and had not great meals in the past). Also, surprisingly after a bad experience at the Concourse Steakhouse last year, we tried them again and had the best meal we've ever had there and an absolutely wonderful server! So folks should always try, even if they read bad reviews.