I didn’t realise people still faxed. I guess you learn something new everyday.
We did our request on the app and as they say these are only requests and cannot be guaranteed. We have found that Disney do their best to help if they can.
I know Touring Plans now sends their via email.
It's entirely possible the fax is gone.
And before you ask, the people you called on the phone to ask wouldn't even know if someone didn't tell them it was gone. They aren't at the resort.
Do people still fax? I had this young thing at work ask me what a fax was. No joke!
For real though, back in the day i use to fax in my requests. But they do prefer phone calls now. Good luck!
I know Touring Plans now sends their via email.
It's entirely possible the fax is gone.
And before you ask, the people you called on the phone to ask wouldn't even know if someone didn't tell them it was gone. They aren't at the resort.