Podcast segment: Special meals for allergies

Halbleib1

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My son has a metabolic disorder called galactosemia and has to have all dairy free foods. Disney has always been great with this. At counter service places they always bring out the manager as well as the ingredient book. Pete is right when he says you can not get this treatment from mcdonalds. We have only had one place ever give us this treatment and that was smokey bones. This is one of the many reasons disney is our vacation destination of choice. They take the worry out of what to feed our son while away from home.

While I would not like paying more for my sons foods at Disney this is to be expected as we pay more for his foods here at home. His icecream, pudding and cheese is double or even triple the price of ours. We buy it from the specialty section of the grocery store or from a health food store. On our first trip I was expecting to pay more for his foods if they even had them and was pleasantly surprised to not be charged extra. Also for our first trip my son was only 2 so he was not on the dining plan and we did not know what he could eat if much of anything anyhow so I had packed him a suitcase full of food and thankfully did not need it. My son got to experience foods he had never had at home before.

BTW: Food Allergies are considered a disability and are covered under the ADA laws. Section 504 specifically covers this for education. Here are some good links about this:
http://www.peanutallergy.com/blogs/...ther-food-allergies-fall-under-americans-with
http://www.foodallergygourmet.com/Food Allergy/FA the Law.htm

Per the ADA -An individual with a disability is a person who:
Has a physical or mental impairment that substantially limits one or more major life activities; -eating qualifies as a big one
Has a record of such an impairment; or
Is regarded as having such an impairment

Some foods are even tax deductable as a medical expense under certain guidelines.
http://www.jamesdance.com/deductions.htm#Qualified Medical Expenses

Do I think that people can sue disney for the cost of these foods: No as they are more expensive in general and disney is not discriminating- they are passing on the cost they pay for these specialty ingredients to the consumer. Even though I do agree and think that food prices at Disney are outrageous in general.

That being said we have never paid extra for my sons food in disney. I understand this has changed except for those on the dining plan. We have always used the dining plan so I guess this is one more reason for us to use it in the future.

While many people may find these foods not to taste good and wonder how disney can serve them-my son has never had anything containing dairy in it so he does not know what he is missing. He does not know what it "should" taste like. To him it is "normal" food. That being said it did take him some time to aquire a taste for certain foods though-soy milk esp. even though he drank soy formula as a baby he did not like the taste of reg soy milk at first. Now he loves it and drinks it all the time.

Thank you for doing a segment on this issue as you may not realise how many people are affected by this. Your information will be very useful to a lot of people that were not aware of how Disney handles this issue.
 
I think the pizzas we tried doing this research could have been improved even if you eat gluten free all the time.
 
This was a great segment. I've got a friend who was JUST diagnosed with celiac disease. She is very frustrated with what she can't eat. Our small town is mainly local restaurants with very few sitdown chains. The one and only is Applebee's. They won't commit to being able to provide anything that is gluten free, nut free, etc because of the liability. I told her Disney is great with food issues, and so when I heard this segment I was very excited for her.

Disney should charge more for the food, because it costs more. DH has a special section in his store with gluten free stuff, and HE doesn't mark it, the manufacturer does. It wouldn't be a smart business move if he charged $2 for a box of brownie mix instead of $4 that he should be just to be fair.

I think it is amazing that Disney is willing to provide something at every restaurant that is gluten free. It would be very easy for them to send you on to the next restaurant. Way to go Disney!
 
I am one with a "non" major allergy to Sulfites and I have found WDW very accommodating with my allergy in discerning what I can and cannot eat on their menus or the chefs are very willing to modify an entree to eliminate the offending item. Most Chain restaurants cannot tell me if their food contains Sulfites or Preservatives, so I sometimes eat and don't know I have been exposed until I get sick a short time later, so this is one thing I really like Disney for is their knowledge of what they are serving, or the willingness to go the extra mile to very that the food does not contain your allergen.

At Disney, I am more likely to come into contact with my allergen in the Sit Down restaurants rather than at counter service locations. However, some preservatives used on fresh Produce can contain sulfites, thus I have to be careful with these items as well and asked that they be left off of my food just to be safe. This is because the end user does not always know that these preservatives have been added to the produce at some point during processing unless they specifically buy Preservative Free Produce from their suppliers.

If you are worried about your allergy, contact the special diets group and they will give you information on your allergy and WDW. They will pull your ADRs and the Chefs from those restaurants will call you in the couple of weeks prior to your trip to discuss your allergy and their menu.

The email of the special diet group is: SpecialDiets@DisneyWorld.com
or the web page with more information on Special Diets at WDW is http://disneyworld.disney.go.com/guest-services/special-dietary-requests/
 

Loved this segment. As a kosher diet person, I know what it's like to deal with special meals situations in WDW. I'm sure it varies wildly between different dietary needs.

Keep up the stellar work.
 
I think the pizzas we tried doing this research could have been improved even if you eat gluten free all the time.

My mother and sister are both Celiac. Here in Toronto the largest pizza chain (Pizza Pizza) makes gluten free pizzas. I tried a piece and put it back after one bite. My mother and sister both said it's the best pizza they've ever had.

You really can't compare regular with gluten free food. You really have to compare the gluten free food verses doing without that particular food all together.
 
I'm glad everyone enjoyed it. Hopefully we brought some awareness to the issue. Also- I didn't think the pizza and brownie were that bad!
Nicole- Where in Iowa are you from and what grocery store does your husband work at? We live 15 minutes from Iowa, so I'm just curious. :)
 
I think the pizzas we tried doing this research could have been improved even if you eat gluten free all the time.

Fortunately my son does not have to eat gluten free so he gets a different dough-just milk free. His pizza looked just like ours just with different cheese on it. He actually prefers it without the cheese there though. Must be different cheese than we use here at home for him.

I am sure they probably could improve many of the items. It is just great to be able to get something different that he will eat as well.
 
I'm glad everyone enjoyed it. Hopefully we brought some awareness to the issue. Also- I didn't think the pizza and brownie were that bad!
Nicole- Where in Iowa are you from and what grocery store does your husband work at? We live 15 minutes from Iowa, so I'm just curious. :)


If they are the same brownies that are also dairy free I actually tried these on our last trip. They are not bad but they are too fudgy for me and could use a bit more sugar as well-but I think they were keeping the sugar low for diabetics so they do not have to carry ten different brownies for all the different special needs out there. My son loved them though as well as the cookies. The cookies tasted normal-not sure if they were just dairy free or gluten free as well though. From what you guys said about the gluten free diet it makes sense that it would taste different considering they are removing the starch from it.
 
Loved this segment. As a kosher diet person, I know what it's like to deal with special meals situations in WDW. I'm sure it varies wildly between different dietary needs.

Keep up the stellar work.

The Kosher system has actually helped us out a lot with my son's diet. Makes it so much easier to know if my son can have something or not using the symbols on the packaging or using the special menu section. We still have to double check the packaging of course but it does cut down on time finding stuff. He can have stuff that is processed on the same equipment and that may contain trace amounts but it still helps us out. Esp. with family members. It is easier to tell them to just look for the symbol or for it to say parve-esp. with bread and rolls.
 
The Kosher system has actually helped us out a lot with my son's diet. Makes it so much easier to know if my son can have something or not using the symbols on the packaging or using the special menu section. We still have to double check the packaging of course but it does cut down on time finding stuff. He can have stuff that is processed on the same equipment and that may contain trace amounts but it still helps us out. Esp. with family members. It is easier to tell them to just look for the symbol or for it to say parve-esp. with bread and rolls.

Agreed - and you know that any meal that has meat or poultry in them (ie chicken nuggets) has absolutely no milk in them, including sides.
 
I think the pizzas we tried doing this research could have been improved even if you eat gluten free all the time.

I understand, but as someone who has dealt with a gluten free diet since Jr. High, you also have to realize how exciting it is just to be able to order pizza with friends in a restaurant. (I almost cried on my high school graduation trip when they told me I could have pizza I was so excited)

The gluten free pizza's they serve at Disney are either from the Amy's or Ener-G line. In other words, they are frozen pizzas. Some of the chef's can make them well others just pop them in a microwave or oven.
 
I think the pizzas we tried doing this research could have been improved even if you eat gluten free all the time.

What do you think could be improved?

I have eaten many different types of gluten free products and they all taste like junk to me.

There are things out there you just cant improve.

I am looking forward to hitting up Disney in Jan with a friend of the family who can not eat gluten. I will report back after the trip.
 
I have a lactose allergy (diagnosed in August 09) and am worried about my next trip and lactose/milk is hidden in so much stuff!! will contact special services for a list of food before I go....does anyone else have to avoid lactose and have any experience of this in the world??
 











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