Please Help - Just Booked Flights for Last Minute Trip Now No FP Possible

[mom2rtk]

Yes, I might try booking the hotel stay, but today is day five of before my trip and I believe I have to cancel within five days of a room only reservation. Sorry about posting in the wrong forum. Moderator please move if necessary. I always come to this forum first and I was so fired up this morning and on the phone at the same time I was posting.

It's not a huge deal to post in the wrong forum. They move stuff all the time. I just think you might have gotten an answer sooner in the FP+ subforum.

It seems like I've seen some wonky reports of FP with APs recently and I'm really curious on the answer to this.

 

[Missyrose]

If the OP has an onsite stay of 7 or more days in September and the July trip is offsite, then the system is designed to not allow more than seven days' worth of FP+ reservations UNLESS the trip is onsite. If she books an onsite room for July, the system should override the limit. But if she's offiste for July, the system sees she's made 7+ days of FP+ reservations with her September stay and kicks out the error.

 

[AtlantaDisneyDreamer]

OP, I had a similar problem for our February trip. Even though both my February and my April trip were onsite and I had resorts booked and showing in MDE, I could not book April until I had used my February fastpasses. The system would not let me, and when I went to guest services, I was told that AP holders can get no more than 7 days of fastpass. There is an exception to this. If you have a 10 consecutive night stay, you can book all 10 days of fastpasses. That even includes split stays. We recently did this. However, if you have two separate trips within 60 days, you are out of luck.

People on this forum kept saying that is not how the system works, but it was absolutely how the system worked for us. This is a problem for people with APs who book trips within 60 days of each other. Until the system changes (which it absolutely needs to for AP holders), I don't think you will be able to get fastpasses for your upcoming trip.

What you can do under the current system is cancel your September fastpasses and get ones for your upcoming trip. As soon as you use up one day of your current trip, you can add one day of fastpasses for September.

 

[hiroMYhero]

Yes, I might try booking the hotel stay, but today is day five of before my trip and I believe I have to cancel within five days of a room only reservation. Sorry about posting in the wrong forum. Moderator please move if necessary. I always come to this forum first and I was so fired up this morning and on the phone at the same time I was posting.

No problem about posting here and I'll move it in a bit.

As @AngiTN stated, with an onsite reservation (your September trip), you should have a fully open 60-day window from today through your resort check-out day or beyond.

For some reason, your onsite stay did not fully open your booking window. In all your phone calls, are you speaking directly with IT CMs? Perhaps you can ask them to detach your onsite reservation and then re-link it. You won't lose your FPs because there is a safety feature that maintains them while changes are processed.

I'll tag @lovethattink because she has an AP and always booked for multiple onsite stays and park visits and she may have some tips for you as you straighten this out with the phone CMs.

 

[lovethattink]

I have a trip and FPs booked for September, 10 day trip. We are new AP holders. We just planned a last minute trip for next week and the system won't let me book fps. When I called I was told I could have no more than 7 fps booked in a 60 day time frame. This makes no sense to me. So, I can't book fp for two separate trips with two different resort stays. She said I would not even be able to make same day fps in the park because I already have more than 7 days booked for my future trip. Yikes - I don't think I even want to go now. I hate lines. Please tell me she is incorrect.

In September we rented points and are staying at Bay Lake Tower. We have fps reserved for that trip. In July we are staying on property but have not decided on which resort yet. I didn't think it would matter because we are in the 30 day window right now. The lady on the phone said that even if I went ahead and booked my resort I would still not be able to book fps.

I am not an expert on DVC rental points, but I think that may possibly be where your issue is. Unless, you have a FP+ booked on a day that is not included in your resort stays? That definitely causes an issue. You can have more than 7 days of FP+ booked AS LONG as it's within the window or your onsite stays.

For example, for the 5 weekends of SWW we'd book Thurs to Mon of each week. I was able to book 25 days of FP+ with no problem. UNLESS, I'd accidently book a day not staying on site. Then the system would default to 7.

 

[AngiTN]

OP, I had a similar problem for our February trip. Even though both my February and my April trip were onsite and I had resorts booked and showing in MDE, I could not book April until I had used my February fastpasses. The system would not let me, and when I went to guest services, I was told that AP holders can get no more than 7 days of fastpass. There is an exception to this. If you have a 10 consecutive night stay, you can book all 10 days of fastpasses. That even includes split stays. We recently did this. However, if you have two separate trips within 60 days, you are out of luck.

People on this forum kept saying that is not how the system works, but it was absolutely how the system worked for us. This is a problem for people with APs who book trips within 60 days of each other. Until the system changes (which it absolutely needs to for AP holders), I don't think you will be able to get fastpasses for your upcoming trip.

What you can do under the current system is cancel your September fastpasses and get ones for your upcoming trip. As soon as you use up one day of your current trip, you can add one day of fastpasses for September.

Some clearly can make FP for any trip.
I check in on 7/22 and out on 7/31, have FP booked for every day, arrival and departure
I check in on 8/25 and out on 8/30 and have FP booked for every day, arrival and departure included
I can still book FP for today.

 

[lovethattink]

Some clearly can make FP for any trip.
I check in on 7/22 and out on 7/31, have FP booked for every day, arrival and departure
I check in on 8/25 and out on 8/30 and have FP booked for every day, arrival and departure included
I can still book FP for today.

Are you AP?

 

[hiroMYhero]

Also tagging @ArielSRL - she doesn't have an AP but she has the email address for the executive office. She'll be able to share the info with you.

If anything, you should be eligible for Guest Recovery. Your onsite reservation allows you FPs for that stay. With an AP, you are eligible for a total of 7 days of FPs within a 30-day window. Your current 30-day window ends prior to your onsite stay, you should be able to have 7 days worth of FPs.

 

[lovethattink]

Also tagging @ArielSRL - she doesn't have an AP but she has the email address for the executive office. She'll be able to share the info with you.

If anything, you should be eligible for Guest Recovery. Your onsite reservation
allows you FPs for that stay. With an AP, you are eligible for a total of 7 days of FPs within a 30-day window. Your current 30-day window ends prior to your onsite stay, you should be able to have 7 days worth of FPs.

Could it be because the reservation is under the DVC owner's name and not the OP's?

 

[DVC4US]

OP, I had a similar problem for our February trip. Even though both my February and my April trip were onsite and I had resorts booked and showing in MDE, I could not book April until I had used my February fastpasses. The system would not let me, and when I went to guest services, I was told that AP holders can get no more than 7 days of fastpass. There is an exception to this. If you have a 10 consecutive night stay, you can book all 10 days of fastpasses. That even includes split stays. We recently did this. However, if you have two separate trips within 60 days, you are out of luck.

People on this forum kept saying that is not how the system works, but it was absolutely how the system worked for us. This is a problem for people with APs who book trips within 60 days of each other. Until the system changes (which it absolutely needs to for AP holders), I don't think you will be able to get fastpasses for your upcoming trip.

What you can do under the current system is cancel your September fastpasses and get ones for your upcoming trip. As soon as you use up one day of your current trip, you can add one day of fastpasses for September.

Not sure why some are having problems but I'm like @AngiTN. I'm an AP holder and had a 10 day trip booked for June where I had FPs for every day. Then I booked a 7 day trip for Aug - all stays onsite. When my 60 days opened for Aug(before my June trip) I was able to book FPs for every day.

OP - are you calling the regular number for Disney or Disney IT?

 

[hiroMYhero]

Could it be because the reservation is under the DVC owner's name and not the OP's?

It shouldn't matter as the 60-day window opened for the OP for the September trip.

As you said, there's the onsite window that opens versus offsite that triggers the 7 day total. After you booked for all 5 SWW, if you decided to go in for a "day of" trip, could you still book FPs for that specific day?

 

[lovethattink]

It shouldn't matter as the 60-day window opened for the OP for the September trip.

As you said, there's the onsite window that opens versus offsite that triggers the 7 day total. After you booked for all 5 SWW, if you decided to go in for a "day of" trip, could you still book FPs for that specific day?

No , it would ask me to cancel all but 6 FP+.

 

[hiroMYhero]

No , it would ask me to cancel all but 6 FP+.

Thanks, that's interesting to know how it defaults back to 7 for some and not for others.

 

[AngiTN]

Are you AP?

Yes

 

[lovethattink]

Yes

I thought you did, then started 2nd guessing myself.

That's so strange how it works for some and not others.

 

[AtlantaDisneyDreamer]

Mine

I am not an expert on DVC rental points, but I think that may possibly be where your issue is. Unless, you have a FP+ booked on a day that is not included in your resort stays? That definitely causes an issue. You can have more than 7 days of FP+ booked AS LONG as it's within the window or your onsite stays.

For example, for the 5 weekends of SWW we'd book Thurs to Mon of each week. I was able to book 25 days of FP+ with no problem. UNLESS, I'd accidently book a day not staying on site. Then the system would default to 7.

Neither of my stays had anything to do with DVC. I stayed at Pop in February and YC in April. Both of my stays were on site stays within 60 days of each other with an AP. I could not book any more FP days for April until I had used a day in February.

It is strange how the system works differently for different people- and how CMs are just as confused as we are.

Seems like a little problem solving should be done. With enough personal experience responses, we might figure out why the system works for some but not for others. I can say that it has nothing to do with DVC rentals though.

 

[AtlantaDisneyDreamer]

Could it be because the reservation is under the DVC owner's name and not the OP's?

When I had the problem, neither of my resort reservations were in any way related to DVC.

Both of mine were under my name and both showed in MDE. One of them was made through Orbitz, but they were both under my name and both linked directly to MDE. The system recognized that they were because as soon as I finished one day of fastpasses in February, I could immediately book another day in April. They system recognized the April reservation because it was more than 30 days out and if the system did not recognize the reservation, it would not have let me book as an AP at that point.

Sorry if I am repeating myself. Just trying to be clear.

 

[MariMama]

Vacationing shouldn't be this difficult.

 

[AngiTN]

Wonder if booking order comes in to play?

Did you book the later stay first? Mine were in chronological order. Booked July trip and FP and then the Aug trip and FP

Wonder if it gets all out of whack if the later stay gets booked first

 

[lovethattink]

Wonder if booking order comes in to play?

Did you book the later stay first? Mine were in chronological order. Booked July trip and FP and then the Aug trip and FP

Wonder if it gets all out of whack if the later stay gets booked first

That's an interesting thought. Mine were booked in chronological order. The OP's were not.