I would choose the WDW DOLPHIN RESORT...~Without a doubt! I'm here right now, (have been here at the Dolphin more than a month already, in Fla for nearly 8 weeks!) and the HEAVENLY BEDS (incredible bedding/sheets/pillows too) are reason enough, without the other endless perks to list. There are private balconies and patios at the Dolphin, and you may ALSO have anything/items delivered to your resort FREE of charge.
The BW is just a close stroll away, and the transportation is all the same (for all Epcot resorts). Swan/Dolphin are AMAZINGLY decorated at Christmas (*& we're talking truly MAGICAL). The resort offers LATE check-out, wonderful dining options, incredible views, and comfy showers (with the new wide/fancy shower curtain rods). There's also the incredibly RICH & BUTTERY OATMEAL soap, and so many other amenities. The A/C works better than any Disney resort, and the housekeeping staff honors the DND on the door.
If, by chance ANYTHING goes awry, the resort offers the "SHERATON PROMISE" for superior customer service. One am, the newspapers were not delivered to the resort. When I called to inquire about our papers, we were credited $15 for EACH room (two-room suite). I did not ASK for the credit, it was offered by the Star service operator on line *66, along with sincere apologies for the inconvenience. She credited it promptly, and it was there on the TV folio when I checked. $30 credit for two newspapers!! No way would a Disney resort EVER do this. Also, we received a $50 credit when housekeeping forgot to clean our suite. I called later in the eve, after arriving from a day in the parks. Someone from the staff arrived immediately and cleaned the room while we went to the pool (WHICH is OPEN 24/7...unlike the Disney pools). When we returned, an operator called from *66, and asked if everything was okay? She apologized for the oversight, and said a $50 credit would be posted for the inconvenience.
We are constantly impressed with the astute staff, and wonderful service. My daughter ordered some books online at
Amazon.com. The shipping/receiving dept. called as soon as they arrived, and ran them up to the suite within 5 minutes of calling! Self-parking is so close/convenient, and the valet and bell staff are top-rate. The entire property is nearly completed with the recent facelift (renovations), and they have many more improvements in the works. We find it difficult to stay anyplace else on property, due to these reasons...and many, many more.
Wherever you choose...I hope you enjoy your time there!!
TTFN...DF99
