Luckily, I've not experienced anything like what you describe. The worse with regards to wear and tear I've reported were the wood floors in the last GV we stayed in, it looked like ice scaters had used it for hockey practice. I've read horror stories and maybe I would feel different if I continually felt that my investment wasn't up to par! So far, I'm just as happy with OKW as I was the 1st time I stayed in a villa back in 1998. Purchased in 2000, we've stayed at all of the resorts, exc. BLT, HH & THV, and have loved them all for their uniqueness. Thankfully,
DVC continues to meet my expectations!