Planner issues

Holiday Bride

Earning My Ears
Joined
Apr 18, 2011
Messages
4
Is anyone else having issues with a planner?? My Planner does not get back to me as quickly as I would like her to. I sent her some questions and it's been 11 days and still no response! :confused3
 
My planner told me she was away from her desk a majority of the time, so e-mail is not always the best way to get a hold of her. She recommended calling her or her assistant. I find that works so much better.
 
I had some major issues with my planner...she would not respond to emails and I would have to resend and stress that I needed an answer. Just make sure to stay on top of him/her...call and email as much as you need!
 
Yeah, especially right now--- May is their busiest month so they're dealing with a LOT of freaked out brides right now!
 

I had the same issue a few months ago. I would check my email incessantly to see if I've gotten a reply. I've found that in the last month and a half the replies are a lot quicker. Our wedding is in 18 days (yikes!) so I think the planners don't stress the details as much as we do until it gets much closer to the event.
 
This is exactly what I am worried about with my planner. I get more emails from her assistant but never a response from my actual planner. What's the point of the assistant? She might as well as be a wedding planner in my opinion as she is the only one I get communication from.
 
That stinks! I'd try calling if you don't hear back. I can understand it taking a few days to hear back but 11 days is really unprofessional. DFTW are expensive and you deserve proper communication! I have a Just Marry planner (through swan/dolphin) and she's never taken more than a day to get back to me.
 
Sadly yes. My planner / assistant were very difficult to get a hold of, Even withing days/ weeks leading up to our wedding. They were very inconsistent on many things...I have to say I am highly disappointed. We were married 4/10/11 and She was completely unprofessional and downright rude to many of my family members. I was brought to tears on my wedding day due to the way things were handled. :sad1:What is even worse is that after paying well over 30,000 for our wedding I'm left to feel hopeless about the things that went wrong :( If it is early on enough I would request another planner or just stay on top of her...call everyday a few times a day if you have to.
 
Sadly yes. My planner / assistant were very difficult to get a hold of, Even withing days/ weeks leading up to our wedding. They were very inconsistent on many things...I have to say I am highly disappointed. We were married 4/10/11 and She was completely unprofessional and downright rude to many of my family members. I was brought to tears on my wedding day due to the way things were handled. :sad1:What is even worse is that after paying well over 30,000 for our wedding I'm left to feel hopeless about the things that went wrong :( If it is early on enough I would request another planner or just stay on top of her...call everyday a few times a day if you have to.

So so sorry!!! Maybe it's time to get a new planner!!

I finally got an e-mail back from Pamela today brushing me off!! So frustrating
 
So so sorry!!! Maybe it's time to get a new planner!!

I finally got an e-mail back from Pamela today brushing me off!! So frustrating

Do You have Pamela Maddick? I got assigned to her last week. I missed her call be two minutes and called her right back she did answer... :headache: so I left her a message to call me back and she hasn't. She hasn't even sent a quick email saying she's busy and will call me when she has time. I don't know about you but I have my email on my phone and check it and get right back to people. :confused3 When is your wedding? We will have to wait and see :rolleyes1
 
So glad I am not the only one who is beyond frustrated with this! Although I do not have Pamela.
 
Do You have Pamela Maddick? I got assigned to her last week. I missed her call be two minutes and called her right back she did answer... :headache: so I left her a message to call me back and she hasn't. She hasn't even sent a quick email saying she's busy and will call me when she has time. I don't know about you but I have my email on my phone and check it and get right back to people. :confused3 When is your wedding? We will have to wait and see :rolleyes1

Yes I do, I hope you have better luck with her!
 
I was starting to get worried when I hadn't heard from my planner in 5 days but I guess we are all in the same boat. It makes me feel alittle better and also gives me insight to maybe be a little more patient since everyone is contacing the planners. I was told this is the busiest time of year for them.
 












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