PhotoPass - problem placing order...help!!!

[labattblue]

My pictures are about to expire and I am having a problem placing an order. I am trying to add pictures to my shopping cart and it says they have been added, but every time I go to the cart, it says it is empty. Please help!!!


Thanks!!!

 

[WDW Traveler]

I would try use the "Contact Us" feature at the bottom of the page and send them a message. I had sent an email and heard back from them within about an hour. They could probably help you.

Good Luck!!

 

[BunBun]

Let your pc accept cookies from that site..

 

[labattblue]

I would try use the "Contact Us" feature at the bottom of the page and send them a message. I had sent an email and heard back from them within about an hour. They could probably help you.

Good Luck!!

Sent them an email this morning. No response yet.

 

[labattblue]

Let your pc accept cookies from that site..

I did. Still not working.

 

[labattblue]

I just realized that today is 4/3 and the pics expired on 4/2. I would think that if I can still see them, that I should be able to order them???

 

[WDW Traveler]

If they are all still there, you should still be able to order. I think (not sure) they start to just disappear when they have expired.

Here is the email address I received my answer from when I had a problem. They were very quick to respond when I sent it. Try it - and remember - you didn't get the address from me

disneyphotopass_support@disneyworld.com

Good luck! Hope you can order what you want.

 

[labattblue]

If they are all still there, you should still be able to order. I think (not sure) they start to just disappear when they have expired.

Here is the email address I received my answer from when I had a problem. They were very quick to respond when I sent it. Try it - and remember - you didn't get the address from me

disneyphotopass_support@disneyworld.com

Good luck! Hope you can order what you want.

Thanks! I sent them an email just now, but I have a feeling I'm out of luck as the pictures are now gone.

 

[WDW Traveler]

Thanks! I sent them an email just now, but I have a feeling I'm out of luck as the pictures are now gone.

Oh no! Hopefully they can still retreive them from their end. Crossing my fingers for you.

 

[labattblue]

Oh no! Hopefully they can still retreive them from their end. Crossing my fingers for you.

They restored my pics for another 60 days! I'm not sure if it is because I used the email address you gave me vs. the email you can send from the site, but I'm a happy camper either way!!

Thanks again!!!

 

[dlpcarden]

Great that you got extra time!

Wonder how they did that?

 

[WDW Traveler]

They restored my pics for another 60 days! I'm not sure if it is because I used the email address you gave me vs. the email you can send from the site, but I'm a happy camper either way!!

Thanks again!!!

Yay!!! I'm glad you got them restored. Now don't let them expire again - ORDER! ORDER!

I got notification that I should be receiving my CD on Monday! Can't wait!