Photopass - can you get back deleted pics?

[puppytrainer]

Long story short a bunch of our pictures got deleted out of our photopass account. What is the likelyhood I can get them back if I call customer service. I have the Photopass card # and they were taken within the last 30 days.

Can customer service retreive them from somewhere if they are this recent or if they get deleted out of the account once they have been claimed/uploaded am I screwed? I'm really hoping they can help, I've been in tears about this all night. The customer service line doesn't open until tomorrow morning for me to call and see what they can do.

Thanks!

 

[mousehouselover]

You can try. I've heard of it happening before. Last year we went to WDW with friends. I offered to share my photopass with them but they made an account and entered the ID. I emailed them and explained what happened (my friends had never used PP before....) and they moved the pix to my account.

 

[puppytrainer]

I called this morning and the CM was able to restore all deleted pictures without a problem. I'm so happy!!

 

[bumbershoot]

Glad they could help you!