photopass at Tinkerbell and Princess Fantasy Faire

[mom2rtk]

I'm guessing they had people buy MaxPass and then complain they couldn't find any PP photographers because they didn't do character meets. Since they didn't want to add more staff, they had to just make them more visible.

I hadn't written to complain. But I think it's time.

 

[Skyegirl1999]

I'm guessing they had people buy MaxPass and then complain they couldn't find any PP photographers because they didn't do character meets. Since they didn't want to add more staff, they had to just make them more visible.

I hadn't written to complain. But I think it's time.

Yes, this is precisely what happened. That's literally what they said back in one of the replies I got from guest services, except they phrased it as "optimizing guest access" or whatever. And as noted from my conversation with a friend who works there, they analyzed the proportion of downloads and took the locations away that had a lower proportion of downloads - note, not a lower total NUMBER of downloads. Since the meet and greets are pictures of an INTERACTION, it makes sense that those photographers snap lots of pictures that may not end up being downloaded - for instance, when my daughter meets Anna and Elsa, they always chat, and usually the photographer takes candids of their conversation, her hugging them, etc., in addition to the posed photos. I usually just pick a couple to download, so maybe I only download 4 or 5 out of 12 snaps, which is a low "proportion" but still 4-5 pictures. So their logic is so weird to me. But apparently that was the rationale...

I think your point about being able to be IN the pictures is an important one. Even if you take an excellent camera with you, there's no one trained to use it, so how are you supposed to get nice pictures where you're in them! It's so baffling to me. Hire more photographers!

 

[mich311e]

Yes, this is precisely what happened. That's literally what they said back in one of the replies I got from guest services, except they phrased it as "optimizing guest access" or whatever. And as noted from my conversation with a friend who works there, they analyzed the proportion of downloads and took the locations away that had a lower proportion of downloads - note, not a lower total NUMBER of downloads. Since the meet and greets are pictures of an INTERACTION, it makes sense that those photographers snap lots of pictures that may not end up being downloaded - for instance, when my daughter meets Anna and Elsa, they always chat, and usually the photographer takes candids of their conversation, her hugging them, etc., in addition to the posed photos. I usually just pick a couple to download, so maybe I only download 4 or 5 out of 12 snaps, which is a low "proportion" but still 4-5 pictures. So their logic is so weird to me. But apparently that was the rationale...

I think your point about being able to be IN the pictures is an important one. Even if you take an excellent camera with you, there's no one trained to use it, so how are you supposed to get nice pictures where you're in them! It's so baffling to me. Hire more photographers!

Totally agree! I also have loved the photos the photographers catch at Star Wars Launch Bay. Hugs from Chewie, me looking scared of Kylo Ren when he had his finger in my face, conversations with Darth Vader, etc.

My phone sucks and I rarely take a camera so I rely on the Photopass photographers. We are going next month and we won't be back for a while after. I will definitely write a complaint if we don't get the same Photopass experience we've had in the past.

 

[theluckyrabbit]

...I hadn't written to complain. But I think it's time.

I agree. The more comments Disney gets on this subject, the better. Clearly, something odd is going on in the PP department, and the changes are not as guest friendly as management thinks they are.