We are staying at the PBH May 21 - 25. Because of some info I found on this site, I became a member of the Lowe's YouFirst program. I will mention this at check-in. We are now booked into a double queen "garden view" room. Does mentioning my YouFirst membership and asking for an "upgrade" typically work? What upgrade is usually granted? Also, I have heard that getting a room in the west wing is best because it is closer to the boat launch to CityWalk and closer to the hotel lobby. Is this correct? Thanks in advance . . . I'm new to these boards and they have proven valuable.