Is there a difference in the free goodies in the different levels of rooms? Deluxe vs. Bay View? I saw the hotel on Great Hotels and Samantha Brown had some great stuff there - I am pretty sure she had a deluxe room.
The last time we stayed at Portofino in a deluxe we had shampoo, conditioner, cotton balls in package, q-tips, sewing kit, lotion and bath gel. Also a face soap as well as a body soap. The products are OK better than most not totally top of line though.