It has gotten mixed reviews and I want to try it, but the best italian at Universal would be Mama Della's at PBH. It gets great reviews and the atmosphere is just great!
We've eaten there 2X's and really enjoyed it both times. I'd certainly say it is "americanized" italian. It certainly isn't gourmet italian but it pretty good.
We had the pizza once. It was a (small) step above bowling alley pizza. Think cardboard with sauce. I would never go back. There are many better restaurants in the Universal area.