Not recently, last year online. You just take your photo with your cell phone and upload it. HOWEVER, the software is VERY picky about the background and framing of the photo. The background has to be white, with nothing in the background but pure white. So if you have a white textured wall in your house, it may not like the texture if it is too heavy. And you have to take your photo without eyeglasses. First official photo I have had taken in probably 60 years that I was not wearing my glasses.