I'm not saying the suit was legit or not, but I can see the possibility of a severe incident happening.
When we were @ WDW in Dec, DH went to the food court and brought back hot choc in our mugs.
Our room was three buildings away from the FC, so it was a bit of time between getting the HC and returning to the room with it.
I took a drink of mine through a straw, and instantly fried my mouth.
Unfortunately, for some reason, I swallowed rather than spitting it out, and I scorched my throat. I couldn't eat or talk for the next few days.
Fortunately, I stopped my DGS4 from drinking his before the same happened to him.
So, was the nacho cheese suit legit and justified? I don't know.
I do see the possibility that it could have been.