Parcels sent to resort

married2mm

DIS Veteran
Joined
May 15, 2011
Messages
3,814
I’m in the U.K. -
However not for long!
On 5/5 we arrive at okw. :mickeyjum:goofy:

I ordered 4 items from Disneystore.com-
to be delivered to okw for collection upon our arrival.

However, they have split the order and it appears the order is being delivered in 4 separate packages.

My concern is this;
Will we be charged 4 ‘collection fees’
Even though it’s only essentially one order?
And from Disney too!:ccat:
 
Thanks for your ever so fast response.

I fear I m not keen on the answer though.

Still; cheaper than the international shipping I suppose. :rolleyes1
 

Will we be charged 4 ‘collection fees’
Even though it’s only essentially one order?

So just to expand and clarify a bit...
  • The Disney Store will charge you 1 shipping fee, even though they split the order into 4 packages.
  • Your WDW resort will charge 4 package fees for receiving/holding 4 boxes on your behalf. The resort has no idea it was 1 order and probably don't even realize all 4 aren't from different vendors/locations.
While both are "Disney" companies, they are separate entities. Its essentially the same as ordering something from Amazon to be shipped to a Marriott -- totally unrelated businesses. Sometimes when ordering multiple items online you can request that all be shipped together. My guess is your 4 items are coming out of 4 different warehouses.

Enjoy your vacation!
 
So just to expand and clarify a bit...
  • The Disney Store will charge you 1 shipping fee, even though they split the order into 4 packages.
  • Your WDW resort will charge 4 package fees for receiving/holding 4 boxes on your behalf. The resort has no idea it was 1 order and probably don't even realize all 4 aren't from different vendors/locations.
While both are "Disney" companies, they are separate entities. Its essentially the same as ordering something from Amazon to be shipped to a Marriott -- totally unrelated businesses. Sometimes when ordering multiple items online you can request that all be shipped together. My guess is your 4 items are coming out of 4 different warehouses.

Enjoy your vacation!

Thanks for your further info.
I shall indeed enjoy my vacay..
It’s for my 50th birthday & for 17 nights. :love:
 


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