Palo cancellation policy

Written policy in DCL literature is that you must cancel 24 hours before the meal or you will be charged the $15 fee. However, there is a sign posted in Palo that says if you cancel by 2 pm for dinner that evening you will not be charged. This is basically what is enforced.

Then there is the other variation--they maintain a wait list. If you cancel and your spot can be taken by someone on the wait list you will not be charged.
 

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