Sarah1024
Mouseketeer
- Joined
- Jun 30, 2018
- Messages
- 298
Exactly. I won't wait in line at GS, but you can bet I will be calling and e-mailing until I get a satisfactory resolution.In park guest relations isn’t the only way to complain either, nor is it always time spent instead of time spent in the parks.
Front line CMs will absolutely be hearing it, so that’s going to suck for them. There’s also people who will wait until they’re back at their resort, people who will email guest relations after, and people who will hold off until the end of their day to go to guest relations when it isn’t wasting their park time.
I think they’re mistaken if they don’t think people are going to take it much worse than current break downs when FP+ are not an extra cost. I don’t think those people are in the wrong either. Disney should absolutely hear it when people are disappointed with something, whether it’s stationary photo boxes or a broke down ride they paid for.
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