I had purchased a T-shirt at MGM and asked to have it shipped to our resort and the next day I went to pick it up at the store by the food court and they had not got it yet, so I asked if it would be there the next day, they told me yes but they would put a search on it. the next day which was the Thursday when the high alert started from the airplane scare my T-shirt still had not showed up I told them we was leaving the next day and I wanted it that night as we was leaving early the next day before the package pickup place would open, and was told it would be and a message would be on our room phone telling us. We got back from MK that nite and no message, so I walked over to the package place and was told it would be there the next morning, I told them we was leaving early and they said they would ship it to us in England and we still are waiting for it. I emailed Disney asking for it and now they want me to mail my slip showing I had paid for it. I'm not saying it was all that bad we had other things shipped to our resort and had no problems but this did sour us on doing it again if we ever go back.