We took a tour at SSR last week so I thought this info might be useful to some folks. Oddly enough, it was somewhat difficult to book the tour.
To start, we run into a hiccup because I walked into the actual DVC building at the GF (where we were staying) and asked about booking a DVC tour, and the cast members there looked at me like I had 3 heads. One person took literally 10 minutes on his computer before finally handing me a card with a phone number. No one thought to direct me to the actual DVC desk in the main building (which I eventually found later).
Once I found the DVC desk, I asked about booking a tour at SSR but they wouldn't let me schedule it for 2 days later ("due to high demand, we are only scheduling one day in advance"). So we had to come back again the next day.
After we scheduled, everything worked out. They picked us up at our resort in a van that had carseats for both kids. We got free coffee and snacks, we were shown the Kid's Club for our 5 year old (who refused to enter) and then we watched a short promo video before our guide found us.
Our kids (ages 2 and 5) weren't in the best moods so we got the fast version of the pitch. They are REALLY trying to sell Riviera right now. I asked about the resale restrictions and he sort of dismissed that it would be a problem. There is a promotion for some free points if you purchase a certain amount (starts at 5 free points with a 150 point purchase and goes up from there). He didn't mention Copper Creek until I asked about it, and he basically told me it was too expensive to buy now anyway. I asked what other properties they are selling right now and he said, "All of them!" and brought out a chart for every property. So he was definitely willing to sell us whatever home resort we wanted, but Riviera sales seem to be the goal.
The mock up rooms right now are Riviera and Copper Creek. They are actively constructing the mock ups for Reflections but they were not open yet.
After the tours, the kids got free ice cream and they offered to drive us anywhere we wanted on property.
We received 4 free fast passes each, not valid on the most popular rides (Mine Train, Peter Pan, Frozen, Slinky Dog, Flight of Passage...might have been more). We were also supposed to receive $150, although I realized the morning of our flight home that we hadn't gotten anything so I had to ask the desk again. We eventually got a gift card via email after we got home so we could not apply it to our hotel tab but I will keep it for christmas gifts.
If anyone has a question I can answer, let me know!
To start, we run into a hiccup because I walked into the actual DVC building at the GF (where we were staying) and asked about booking a DVC tour, and the cast members there looked at me like I had 3 heads. One person took literally 10 minutes on his computer before finally handing me a card with a phone number. No one thought to direct me to the actual DVC desk in the main building (which I eventually found later).
Once I found the DVC desk, I asked about booking a tour at SSR but they wouldn't let me schedule it for 2 days later ("due to high demand, we are only scheduling one day in advance"). So we had to come back again the next day.
After we scheduled, everything worked out. They picked us up at our resort in a van that had carseats for both kids. We got free coffee and snacks, we were shown the Kid's Club for our 5 year old (who refused to enter) and then we watched a short promo video before our guide found us.
Our kids (ages 2 and 5) weren't in the best moods so we got the fast version of the pitch. They are REALLY trying to sell Riviera right now. I asked about the resale restrictions and he sort of dismissed that it would be a problem. There is a promotion for some free points if you purchase a certain amount (starts at 5 free points with a 150 point purchase and goes up from there). He didn't mention Copper Creek until I asked about it, and he basically told me it was too expensive to buy now anyway. I asked what other properties they are selling right now and he said, "All of them!" and brought out a chart for every property. So he was definitely willing to sell us whatever home resort we wanted, but Riviera sales seem to be the goal.
The mock up rooms right now are Riviera and Copper Creek. They are actively constructing the mock ups for Reflections but they were not open yet.
After the tours, the kids got free ice cream and they offered to drive us anywhere we wanted on property.
We received 4 free fast passes each, not valid on the most popular rides (Mine Train, Peter Pan, Frozen, Slinky Dog, Flight of Passage...might have been more). We were also supposed to receive $150, although I realized the morning of our flight home that we hadn't gotten anything so I had to ask the desk again. We eventually got a gift card via email after we got home so we could not apply it to our hotel tab but I will keep it for christmas gifts.

If anyone has a question I can answer, let me know!