Our guide left, need recommendations for a new guide

I have Celeste Chaffaut did all my buys and add-on with her and she was very good.
 

Originally posted by GAIL HAYDEN
Randy Kruger. He has been there since the beginning and is a wonderful guide and person.

Agree 100%. Outstanding guide, very knowledgeable, not intrusive or pushy and extremely helpful.

Has gone out of his way on several occasions to make things work out. You can't go wrong with him.
 
Megan Moriarty

She went over and beyond her call of duty in helping us straighten out a canceled reservation due to a family emergency.
 
We also have Celeste as our guide. She has worked for Disney for 13 plus years. She is very good to deal with. I referred some people (none of whom have purchased) but she not only sent them information but she called them to say the packet was on its way and sent me a postcard letting me know their status. I would highly recommend her. Annmarie
 
We lost our original guide, Bettie Pleasant and we have been members for just over a year. She moved after many years with DVC. We didnt know we could ask for a specific guide so when we needed some answers to a couple of questions, we were told that Debra Robinson was our new guide. She is a very nice person and very genuine. In fact, in speaking with her in just one conversation I felt as if we had so much in common and like I had known her for yrs.
 
I would recommend Kelly Jo Williamson. She responsive and helpful- -it was a pleasure working with her.
 
Originally posted by jimmytammy
We didnt know we could ask for a specific guide so when we needed some answers to a couple of questions, we were told that Debra Robinson was our new guide. She is a very nice person and very genuine. In fact, in speaking with her in just one conversation I felt as if we had so much in common and like I had known her for yrs.

The problem with requesting who you want is that you aren't giving DVC a chance. We can all be sure that DVC has many excellent guides working for them. My attitude is take who they give you and see how they work out. If you decide that you just aren't happy with your new guide, then request a change. You might just be pleasantly surprised with who you end up with (as JimmyTammy pointed out in the above quoted text).
 
Arnault is our guide. He is very nice and has helped us with several add ons.
 
Another Betty Prikryl recommendation. We bought sight unseen and Betty was really good about explaining things to us and being sure we understood the process. She was surprised how much we knew about DVC and I explained that the good people on the Disboards offered a wealth of information. We are looking forward to meeting Betty on our next trip to the BCV, she's a really nice woman.
 
Jim McCoy. We bought our orignal purchase and two add-ons from him. What a nice guy! And so responsive.
 
Second the motion for Celeste Sehe was great and also has helped with planning of other trips




1982 Fort Wilderness campground
1985-Senior trip off property
1993 Polyensian
1999 Wilderness cabins
2001 Wilderness cabins
2002 Villas wilderness lodge
 
Hey mickeyc, I too am from NJ (Parsippany) and I too used Kelly Jo. She was real good and I am a pain in the neck.

We initially met Linda S, three years ago. She was real good too, but we weren't ready. When we went back in June 2002, they set us up with Kelly Jo. Kelly told us that they are a team. During our June 2002 trip, we ran into Linda and asked her a question. Linda didn't seem to enthused. Maybe just an off day.

I would recommend both.
 
AEN: Great to hear from a fellow Jerseyite. From most of the comments on the boards it appears most guides are pretty good and are helpful. Kelly Jo was very helpful and gave me some good advise when we did an add on last year when my son was a CM. We were able to get a discount.

By the way I am only about 15 to 20 min. from Parsippany- -as noted I live in Butler. Can't wait to go back in July. Enjoy!!
 













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