SimplyGoofy
"You are not Mickey Mouse... you are a rat!"
- Joined
- Jul 31, 2011
- Messages
- 2,409
Where did our ADR go?!
a.k.a. Trip Updates and Frustrations
We’re getting so close… just 16 days to go!
The fact that we only have five characters left on the countdown chain after today blows my mind.
I thought I would include a general trip update to help unload my mental checklist.
Also, do I have a Disney dining story for you!
You may remember my update about finding a pre-party ADR for the Magic Kingdom fireworks after having to settle for the post-party back on my ADR booking day. I booked both of them online and then called Disney to adjust the ADR and get a refund for L’s seat.
Why Disney doesn’t have their dessert parties set up like Cinderella’s Royal Table where you can choose if your party members are adults, children, or infants is beyond me.
Anyhow, this process of booking and calling was annoying but worked just fine for the post-party ADR.
I’m sure you can see where this is going…
A week after booking the pre-party ADR I called Disney Dining and requested a refund for L's seat. The guy I spoke to seemed confused as she was listed on the ADR as a child, but I explained “infant” was not a choice when booking the ADR and I needed to include her*.
*This should have been a tip-off, folks.
He said he would refund the $59 for her seat and I should expect the refund in a few days.
Well.
I saw the refund for $59 come through.
And then the next day I saw another $59 refund as well as a $198 refund.
THEY REFUNDED THE ENTIRE DESSERT PARTY!
My heart rate went up by 50% and I immediately checked MDE. Sure enough, our dessert party reservation was GONE.


And no, I never received any sort of ADR cancellation notification.
I don’t know what that moron** did, but he sure didn’t process the refund correctly. Thank goodness I monitored my refund or I may not have noticed the issue right away!
**Okay, yes, this is unkind. I’m sure it was a training issue and the guy is not a moron. Nonetheless, if you don’t know how to do something then put me on hold, find out how to do it, and then do it CORRECTLY to save me loads of unexpected stress.
With our ADR gone and my stress level at an all-time high, I looked immediately to see if the dessert party still had availability. Thankfully for us (and for Disney, as I was HOT and would’ve called to complain) – there was!
I called immediately rather than dealing with an online booking mess again. And the lovely lady I spoke to easily booked us (again!) for the dessert pre-party.
What is it with this stinking ADR? Why is the dessert party being so difficult? Who knew I’d have to book it THREE TIMES to get this ADR?!

But, WHEW. Monitor your ADRs, folks, especially if you call to modify them!
In much more boring news, our other planning is going very well.
I’ve been an ordering fool and have SO many cute clothes for the girls. I’ve never been an outfit planner for myself (I do buy some new regular shirts and shorts for vacation, but that’s about it), but apparently all bets are off when it comes to my girls. I’ll be sure to include an update about their outfits once I receive the last few things!
I also did a Target run and an Amazon order to collect many of the last-minute things like sunscreen, hand wipes, and a new camera case. I also ordered a portable charger (which I’m already second-guessing – we’ll see if I order another one!)
I bought new sandals for M (she grew two sizes from last year!) and a new hat for L (which is adorable but she doesn’t seem to want to wear). I’m still debating buying a second pair of tennis shoes for me… nothing says “Happy Mother’s Day” like new Hokas, right?
I also submitted room requests, both through David’s Vacation Club rentals (where we rented points) and through Touring Plans. We’ll see how they pan out!
Finally, I’ve been getting L accustomed to the SlumberPod. I made the (horrible) mistake to try and rush her into it before our last vacation… BAD IDEA. Putting her in there and plunging her into darkness completely freaked her out. She wanted nothing to do with it and screamed anytime we went near the SlumberPod.
Don’t do what I did!
I took a step back and we started using the SlumberPod completely open for her naps. It took me twenty minutes and a few tears the first day, but it’s been getting better (with fewer tears) as the days go by. I don’t know if we’ll get to the point of fully zipping the SlumberPod, but I think the shading will still allow us to have a bit of light in the room during naps. She’s usually a great Pack N Play sleeper on vacation, so fingers crossed!
We only have a few tasks left to accomplish before I dive into packing…
In other words… not much***! Yay!
***Except for packing. Oy.
a.k.a. Trip Updates and Frustrations
We’re getting so close… just 16 days to go!

The fact that we only have five characters left on the countdown chain after today blows my mind.
I thought I would include a general trip update to help unload my mental checklist.
Also, do I have a Disney dining story for you!
You may remember my update about finding a pre-party ADR for the Magic Kingdom fireworks after having to settle for the post-party back on my ADR booking day. I booked both of them online and then called Disney to adjust the ADR and get a refund for L’s seat.
Why Disney doesn’t have their dessert parties set up like Cinderella’s Royal Table where you can choose if your party members are adults, children, or infants is beyond me.

Anyhow, this process of booking and calling was annoying but worked just fine for the post-party ADR.
I’m sure you can see where this is going…

A week after booking the pre-party ADR I called Disney Dining and requested a refund for L's seat. The guy I spoke to seemed confused as she was listed on the ADR as a child, but I explained “infant” was not a choice when booking the ADR and I needed to include her*.
*This should have been a tip-off, folks.
He said he would refund the $59 for her seat and I should expect the refund in a few days.
Well.
I saw the refund for $59 come through.
And then the next day I saw another $59 refund as well as a $198 refund.
THEY REFUNDED THE ENTIRE DESSERT PARTY!

My heart rate went up by 50% and I immediately checked MDE. Sure enough, our dessert party reservation was GONE.



And no, I never received any sort of ADR cancellation notification.
I don’t know what that moron** did, but he sure didn’t process the refund correctly. Thank goodness I monitored my refund or I may not have noticed the issue right away!
**Okay, yes, this is unkind. I’m sure it was a training issue and the guy is not a moron. Nonetheless, if you don’t know how to do something then put me on hold, find out how to do it, and then do it CORRECTLY to save me loads of unexpected stress.
With our ADR gone and my stress level at an all-time high, I looked immediately to see if the dessert party still had availability. Thankfully for us (and for Disney, as I was HOT and would’ve called to complain) – there was!
I called immediately rather than dealing with an online booking mess again. And the lovely lady I spoke to easily booked us (again!) for the dessert pre-party.
What is it with this stinking ADR? Why is the dessert party being so difficult? Who knew I’d have to book it THREE TIMES to get this ADR?!

But, WHEW. Monitor your ADRs, folks, especially if you call to modify them!
In much more boring news, our other planning is going very well.
I’ve been an ordering fool and have SO many cute clothes for the girls. I’ve never been an outfit planner for myself (I do buy some new regular shirts and shorts for vacation, but that’s about it), but apparently all bets are off when it comes to my girls. I’ll be sure to include an update about their outfits once I receive the last few things!
I also did a Target run and an Amazon order to collect many of the last-minute things like sunscreen, hand wipes, and a new camera case. I also ordered a portable charger (which I’m already second-guessing – we’ll see if I order another one!)
I bought new sandals for M (she grew two sizes from last year!) and a new hat for L (which is adorable but she doesn’t seem to want to wear). I’m still debating buying a second pair of tennis shoes for me… nothing says “Happy Mother’s Day” like new Hokas, right?

I also submitted room requests, both through David’s Vacation Club rentals (where we rented points) and through Touring Plans. We’ll see how they pan out!
Finally, I’ve been getting L accustomed to the SlumberPod. I made the (horrible) mistake to try and rush her into it before our last vacation… BAD IDEA. Putting her in there and plunging her into darkness completely freaked her out. She wanted nothing to do with it and screamed anytime we went near the SlumberPod.
Don’t do what I did!

I took a step back and we started using the SlumberPod completely open for her naps. It took me twenty minutes and a few tears the first day, but it’s been getting better (with fewer tears) as the days go by. I don’t know if we’ll get to the point of fully zipping the SlumberPod, but I think the shading will still allow us to have a bit of light in the room during naps. She’s usually a great Pack N Play sleeper on vacation, so fingers crossed!
We only have a few tasks left to accomplish before I dive into packing…
- We need to pair our Magic Bands to our phones (and G needs to download MDE).
- I need to cancel our Orlando Stroller Rental reservation as we’re getting our rental stroller from Cast and Crew.
- I need to charge our devices and update the downloads on my iPad and M’s tablet.
- I need to create a grocery list and update the address for our Amazon Fresh order.
In other words… not much***! Yay!
***Except for packing. Oy.