We had a great experience at CSR last week. We went on our honeymoon and were excited to get to the parks. it took us all but 15 minutes to check in and get everything done. Our front desk person was SOSOSO nice. He handed us our Just Married buttons and then another handed us a complimentary champagne toast. Our room was clean and everyday we were surprised with different little touches like our washcloths made into ducks or puppies. Our leis from the luau were draped across our bed and my Disney Towel as well. The only complaint I could have were the buses BUT i think that was due to Fay. we didn't spend more than sleeping hours at the resort though so our interaction was small with CM's.