OT-Stupid Babies-R-Us moment

[srferson]

and I can not see managment sharing that info with anyone who complains.

Ooh. Very good point. Didn't even cross my mind, but I definitely think you're right.

 

[disneynewbee]

The manager said that the employee has done this QUITE a few times. She's not a "people person" and probably should be moved to a stock-type position, not one on the floor.

I do NOT feel guilty about this at all. If someone's going to tell me what I do or do not NEED to do for MY child, I'm going to get a manager involved. Nobody can tell me what my baby can or can't have.

No, the employee did not sound like she was trying to be helpful. She was snippy when she said what she did.

I did tell her "Thank you for your advice", she gave me a "whatever" hand wave and disappeared behind a door.

Thank you, MamaBear, for your comment...

Why are you so defensive? It's not like she saw you bottle feeding and told you how horrible that was and that breast feeding was better. It's not like she saw you changing a disposable diaper and told you how you were destroying the environment. The advise to not spend a ton of money on a first birthday would probably be advise any mother with several children would offer because they remember how their kids played with the boxes instead of the toys. We are still going to spend what we are going to spend I always spend way too much on my kids 1st birthdays and I'm on my 4th one coming up this month no unsolicited advise is going to change that. It just doesn't make sense to go through so much effort to report this woman.

 

[srferson]

I can totally see this story showing up on the "Not Always Right" site, which is all about bad customers.

I love that site! I read it every day.
Some of the things customers do are unbelievably odd and/or rude.

 

[kevschickee]

I love that site! I read it every day.
Some of the things customers do are unbelievably odd and/or rude.

I need to find that site I never knew it existed

 

[Pumbaa_]

I totally agree with the OP. If I am shopping and someone asks me if they can help me, I expect them to actually HELP ME!

For a 1 yo, I would expect a salesperson to point me in the right direction, ask me if there was anything special I was looking for (toys, video, etc) and point out some that are considered excellant for that age group.

I would noy expect a person offering to help me to poo poo me and say that my child won't remember a gift so don't bother. Very very bad customer service anyway you slice it!

The manager should absolutely use this as a coaching opportunity to help the salesperson better utilize these scenarios and actually HELP the customer find an item they are there to get.

 

[LisaNJ25]

Why are you so defensive? It's not like she saw you bottle feeding and told you how horrible that was and that breast feeding was better. It's not like she saw you changing a disposable diaper and told you how you were destroying the environment. The advise to not spend a ton of money on a first birthday would probably be advise any mother with several children would offer because they remember how their kids played with the boxes instead of the toys. We are still going to spend what we are going to spend I always spend way too much on my kids 1st birthdays and I'm on my 4th one coming up this month no unsolicited advise is going to change that. It just doesn't make sense to go through so much effort to report this woman.

Exactly, this must be OP's first child. Remember what comes around goes around. This is such a stupid issue to report an employee over.

 

[MyPeanut&Bug]

I freely admit that I can be an overly sensitive person when people make comments, especially concerning my kids. But I can't for the life of me understand why that interaction is as offensive as it apparently is to you. I think saying "Nobody can tell me what my baby can or can't have." is being really over dramatic. The woman made an offhand comment that she probably saw as sound advice. Yes, she should have just advised you on some toy choices but she didn't prevent you from doing whatever you wanted to do. Heck, my own mom and grandma both said the bit about us not buying for a 1st birthday (they went all out, mind you! ) and I laughed it off like I do any parenting advice that I know I'm not going to follow. I would just hate to live my life being so offended at every.little.thing.

 

[disneynewbee]

I love that site! I read it every day.
Some of the things customers do are unbelievably odd and/or rude.

I just looked this site up and OMG I don't know whether to ROTF laughing or to be very very scared that these people are roaming the streets freely.

 

[Mkrop]

The manager said that the employee has done this QUITE a few times. She's not a "people person" and probably should be moved to a stock-type position, not one on the floor.

I do NOT feel guilty about this at all. If someone's going to tell me what I do or do not NEED to do for MY child, I'm going to get a manager involved. Nobody can tell me what my baby can or can't have.

No, the employee did not sound like she was trying to be helpful. She was snippy when she said what she did.

I did tell her "Thank you for your advice", she gave me a "whatever" hand wave and disappeared behind a door.

Thank you, MamaBear, for your comment...

good lord, unless she wrestled you to the ground and took your money, I think the above statement is overdramatized.

I think you need to fasten the buckle for a bumpy ride, bc many people in life are going to tell you (whether you listen or not) what "your baby can or can not have" What are you going to do the first time a teacher gives your child a bad report or tries to discipline your child.

Put me in the camp of you NOT doing the right thing!

 

[Benducci]

I think you over reacted and should not have reported her. And I agree that a manager would not tell you the information that you said they told you because in today's age of privacy laws & what not THEY would be in danger of being sued by the employee.
The employee didn't tell you what you should or should not buy for your child. She gave an opinion. She had some good advice & you took it & made it into more. It would be the same advice that any grandmother ot mother who has been there before would tell you. Not sure what you were looking for when you posted but I think the majority of us agree that you over reacted.

 

[Mkrop]

Double post sorry!

 

[kevschickee]

good lord, unless she wrestled you to the ground and took your money, I think the above statement is overdramatic

Could you imagine that scene lol

 

[JerseyMamaBear]

I totally agree with the OP. If I am shopping and someone asks me if they can help me, I expect them to actually HELP ME!

For a 1 yo, I would expect a salesperson to point me in the right direction, ask me if there was anything special I was looking for (toys, video, etc) and point out some that are considered excellant for that age group.

I would noy expect a person offering to help me to poo poo me and say that my child won't remember a gift so don't bother. Very very bad customer service anyway you slice it!

The manager should absolutely use this as a coaching opportunity to help the salesperson better utilize these scenarios and actually HELP the customer find an item they are there to get.

Im leaning your way on this too. While I may not have said anything to a manager, she felt the need to say something. She came here for advise, and posted a kind of "what would you do question" ask and yee shall recieve. Im for up front, brutal truth too but do you really blame her for being defensive to the responces? She is just about getting attacked.
For whatever reason, trip info, budget guides or even just to vent, people come to this site for help. We have all seen this too many times where threads go bad and the poster feels shut out and is made to feel inferior to the vets here.
It's clear she stands by her reason and will not change her mind. Nor should she. But now shes being berated and thats not okay. and

 

[srferson]

Im leaning your way on this too. While I may not have said anything to a manager, she felt the need to say something. She came here for advise, and posted a kind of "what would you do question" ask and yee shall recieve. Im for up front, brutal truth too but do you really blame her for being defensive to the responces? She is just about getting attacked.
For whatever reason, trip info, budget guides or even just to vent, people come to this site for help. We have all seen this too many times where threads go bad and the poster feels shut out and is made to feel inferior to the vets here.
It's clear she stands by her reason and will not change her mind. Nor should she. But now shes being berated and thats not okay. and

No. She asked a "Did I do the right thing" question. That is a different question and it seemed to be a question in her own head when she asked. We answered.

I personally try to make my posts more observation and opinion rather than an attack, but I do agree there were a few responses I found to be a little too harsh. Simply the fact that she asked the question indicates to me that she is not a bad, petty person. But I still think she made a wrong choice in this case and I don't intend to say otherwise just to make her feel better.

I'm not trying to make her feel bad. Just holding her responsible for her words, as all adults should be.

 

[badblackpug]

Im leaning your way on this too. While I may not have said anything to a manager, she felt the need to say something. She came here for advise, and posted a kind of "what would you do question" ask and yee shall recieve. Im for up front, brutal truth too but do you really blame her for being defensive to the responces? She is just about getting attacked.
For whatever reason, trip info, budget guides or even just to vent, people come to this site for help. We have all seen this too many times where threads go bad and the poster feels shut out and is made to feel inferior to the vets here.
It's clear she stands by her reason and will not change her mind. Nor should she. But now shes being berated and thats not okay. and

I have to disagree, too. The OP questioned her decision. She asked if she did the right thing. She asked for opinions and she received them. Obviously she had doubts about her actions. Then, many posts later, after the majority of people disagreed with her, the employee was suddenly rude and snippy, when that was never mentioned in the original post. Yes, the OP may feel attacked and now have her back up, but she did ask for opinions, and she received them. The problem is she probably did not receive the ones that she wanted, and now there is no way to undo her actions toward this employee, and she may feel badly.

Think of it this way. If you were buying a car and the salesperson said to you, "we are supposed to recommend the undercoating, but between you and me it is unnecessary, and just a way for the dealership to make extra money." Would you report him to the manager for trying to talk you out of it?

OP, over the course of your life you are going to be offered a lot of opinions about your parenting decisions. Opinions will be offered by everyone, family, friends, acquaintances, and strangers. You cannot get your back up and become offended every time these opinions differ with yours. You need to learn to ignore them and do what is right for you. If you wanted to spend $1000 on toys for your child's 1st birthday no one is stopping you, but the truth of the matter is you had doubts about what you did to this employee. Maybe you realized you overreacted, or become defensive for no good reason.

The OP was seeking validation for her actions for some reason.

 

[JerseyMamaBear]

No. She asked a "Did I do the right thing" question. That is a different question and it seemed to be a question in her own head when she asked. We answered.

I personally try to make my posts more observation and opinion rather than an attack, but I do agree there were a few responses I found to be a little too harsh. Simply the fact that she asked the question indicates to me that she is not a bad, petty person. But I still think she made a wrong choice in this case and I don't intend to say otherwise just to make her feel better.

I'm not trying to make her feel bad. Just holding her responsible for her words, as all adults should be.

your right, she asked and most people agree she should not have reported her. I, too, would have just let it roll off my back, but like you said, and I agree, it got a bit harsh and I hate seeing people attacked here.

 

[srferson]

your right, she asked and most people agree she should not have reported her. I, too, would have just let it roll off my back, but like you said, and I agree, it got a bit harsh and I hate seeing people attacked here.

I do too. It's unDisneylike.

It's too easy to forget sometimes that the one issue you're talking about doesn't speak for the entire character of a person. What it tells you is that they're human and probably having a bunch of natural reactions that we all have everyday. Give an opinion on an action. Give an opinion of how someone might be feeling. Don't give an opinion (especially a rude one) of who the person is as a whole. It's counterproductive. No one wants to listen to an opinion from someone who calls them names.

Sorry. That was very soapbox of me. Just my thoughts.

 

[maxiesmom]

I have to disagree, too. The OP questioned her decision. She asked if she did the right thing. She asked for opinions and she received them. Obviously she had doubts about her actions. Then, many posts later, after the majority of people disagreed with her, the employee was suddenly rude and snippy, when that was never mentioned in the original post.

I have to say it sounds to me like the OP is now trying to win people over to her side by now saying the BRU associate was rude.

 

[mom2aredhead]

I think that everyone should spend a little bit of time working either in retail or as a restaurant server...less silly things like this would happen.

 

[kevschickee]

I think that everyone should spend a little bit of time working either in retail or as a restaurant server...less silly things like this would happen.

you are so right lol I worked retail for almost 10 years. Let me tell you I learned a whole lot