Hello ... I wanted to ask any pool owners for a bit of advice. We had an inground pool put in the summer of 2010. The dealer we ended up dealing with was recommended, but after having been through the process and hearing from others we ended up being very unhappy with the whole process and this company.
This year we ended up having our pool heater go (our local pool company who we now deal with spoke with their Jandy dealer and thankfully we had three Jandy items installed - pump, heater, filter - so that had a three year warranty remaining), then we had the pool solar blanket rip, dry out and the majority of the little bubbles fell off into the pool - so we have replaced that. We don't think the salt cell is working properly and may be at the point of needing a new one. We are also having issues with the filter. We went with a cartridge filter system (recommended by the first dealer) not realizing how expensive cartridges are to replace
Friends of ours who had their pool put in by the same company ended up replacing their filtration system with a sand filter system rather than purchase four new cartridges. The reason I think we are having filter issues is that we will vacuum the pool and all of the sand seems to come back and by the next morning our pool bottom is right back to where it was to start with. We also have a lot of little flecks of dirt and such floating around which is irritating.
So I suppose my questions are what kind of filtration system you use for your pool? Benefits to sand or cartridge system? What about the salt cell? How long have some of you had yours last and where can you buy one a wee bit cheaper than from the pool company (if that is possible)? I am totally frustrated with the whole pool thing this year and can't believe how many issues we've had hit us in one year!!
Thanks so much!
This year we ended up having our pool heater go (our local pool company who we now deal with spoke with their Jandy dealer and thankfully we had three Jandy items installed - pump, heater, filter - so that had a three year warranty remaining), then we had the pool solar blanket rip, dry out and the majority of the little bubbles fell off into the pool - so we have replaced that. We don't think the salt cell is working properly and may be at the point of needing a new one. We are also having issues with the filter. We went with a cartridge filter system (recommended by the first dealer) not realizing how expensive cartridges are to replace

So I suppose my questions are what kind of filtration system you use for your pool? Benefits to sand or cartridge system? What about the salt cell? How long have some of you had yours last and where can you buy one a wee bit cheaper than from the pool company (if that is possible)? I am totally frustrated with the whole pool thing this year and can't believe how many issues we've had hit us in one year!!
Thanks so much!