I don't know if OP ever answered back, but the post said her child dropped one so she asked for more. I understand they were told there was a limit, but I still don't understand if the the dropped roll was replaced and if that was communicated after being told they don'r additional basket refills. Do they simply charge for a side of additional rolls beyond the two baskets?
I thought same thing, I remember growing up and my parents telling me I didn't need another side of sour cream because of that.
edit to add: Growing up when we traveled and my family was on a tight budget, I remember my mom getting extra rolls or biscuits and making little sandwiches with the bacon, or main we had and wrapping them in napkins. Taking extra jelly packets...This would be our lunch etc.