Online Check-In is here!

[nzdisneymom]

Flowrida - I found it on dvcmembers.com when I looked at our reservations. There was the option there.

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This is a re-post that I made in the other thread about our experience last weekend.

We did online check-in for OKW last weekend. We wanted a higher room than ground which we had requested when we made our reservation. We were assigned a ground room. Also, because our kids are over age 10, their keys had charging privileges on them, so when we arrived (there was no line, the online check-in area was clearly marked and a CM was standing by ready to get our folder), we needed to get new keys for them (non-charging). Since we were having to get new keys anyway, I asked if an upper floor room was available - there was, in a different building, but they easily moved us - and it was to the Millers Rd area which is the only area in OKW we had not yet stayed (building 18 - loved it!).

Anyway, if they were to ask what "requests" I would like to be able to make online, I would like a "higher floor" option as well as the ground floor; also an opportunity to mark "no charging privileges" for specific guests. We also had to request and wait for a parking permit -- it would've been nice to have been able to check a box that said we would need one.

But even so, it was a bit faster than regular check-in because we didn't have to produce ID / credit card, etc. Just picked up our packet, made those few changes, and off we went.

 

[bonrea]

Monday March, 23rd. Rain all night and expected all day today.

Anyways. We arrived yesterday at 11am-ish. We did the online check in thingy on March 12th and thought this should be quick and easy. NOPE. We walk into the lobby and the line is to the door. Never seen it this busy. At least not me… We are told the online check in CM is in the booth on the far left. We start to go over there but are then told we must stand in line everyone else. hmmm...
We wait until no one is at the online check in counter then ask if we can go to that counter. People still in front of us. hmmm... No one else is or has done online check in in front of us. A "floor walker" asked if anyone in line has done online check in. No except us. He sends us to the counter.

Fun begins here: We had the Online check in papers I printed to bring with us, Our Photo IDs, and reservation information. There was no package prepared, information in the computer was wrong. No evidence of the online check in having occurred, nothing. The CM had to do the standard stuff. Bummer....

Also: We had a reservation for a two bedroom because we had friends coming with us. Their DH got laid off and they couldn't come. I call two weeks ago and had the CM at the DVC reservation office take their names and information off the reservation. NOPE. All still there. The CM at the counter started handing us First Time buttons and all kinds of stuff which was for our now not coming friends. We politely mentioned the change that was requested and the CM seemed put out.

My DH works with computers and computer software systems all the time so he was calm about the whole thing because he knows these things happen with new systems. But good grief.

 

[Jaaron2]

We did the on-line check in at BCV about two weeks ago. We arrived at about 7:30 p.m. walked over to the on line check in area, had our packet handed to us and we were on our way I have to say it worked extremely well for our experience.

 

[KAT4DISNEY]

Monday March, 23rd. Rain all night and expected all day today.

Anyways. We arrived yesterday at 11am-ish. We did the online check in thingy on March 12th and thought this should be quick and easy. NOPE.

Which resort were you at?

 

[bonrea]

Yes... Sorry forgot to mention we are at OKW.

 

[TinkGirl]

Online check-in worked well for us at BCV last week. We had no requests and were hoping for a ready room, and it was. A staff member escorted us right to the online check-in spot at the left of the desk. That was the only place that had a line, so she went behind the counter and got our folder, which took less than a minute. Our kids were happy not to have to wait. The ME wait after we arrived at Orlando was bad enough! It took 2 hours to get to BCV--LOTS of people.